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About the Role
The Animal Care & Facility Specialist oversees the well-being of dogs within the facility, ensuring their health, safety, and comfort. This role involves daily monitoring of resident animals for any signs of illness or abnormalities, with meticulous documentation and timely communication to cross-functional teams and leadership. Responsibilities also include providing nourishment, hydration, and engaging activities for the animals, maintaining cleanliness and hygiene in living areas, and managing inventory and supplies. The specialist must be capable of restraining animals when necessary and preventing them from unsafe situations. Vigilance is maintained over all animal-human interactions to uphold facility standards and ensure positive visitor experiences.
Responsibilities
- Ensure a safe and compassionate environment for animals, staff, and clients, utilizing low-stress handling techniques.
- Administer prescribed medications and treatments under veterinary recommendations.
- Proactively prevent negative animal interactions according to Standard Operating Procedures (SOPs).
- Maintain cleanliness and hygiene in kennels, animal holding areas, and communal spaces, including thorough disinfection of high-touch surfaces and areas exposed to animal excrement.
- Manage laundry duties, including refreshing linens and washing animal-related items.
- Perform general cleaning tasks, including wiping down surfaces, maintaining kitchen cleanliness, and operating the dishwasher as needed.
- Monitor animals recovering from medical conditions, promptly reporting any changes or symptoms to appropriate personnel.
- Conduct regular examinations to detect signs of illness or injury in resident animals.
- Document daily progress, care details, and any notable observations for each animal.
- Promptly escalate concerns regarding animals or facility operations to the relevant team.
- Provide a warm welcome to human visitors, sharing information on adoptable animals and adoption procedures as per SOPs.
- Ensure the provision of fresh food and water for facility resident animals.
- Facilitate enrichment activities and exercise, including dog walking.
- Maintain regular communication with leadership, providing updates on facility operations and animal welfare in accordance with SOPs.
- Collaborate with colleagues and leadership to prioritize the well-being of resident animals and maintain facility standards.
Requirements
- High school diploma or GED certificate.
- Minimum of 1 year of hands-on experience working with animals, either through professional employment, volunteering, or as a long-term pet parent.
- Must have experience handling large breed dogs.
- Proficiency in computer skills, including familiarity with social media platforms (Facebook/Instagram), email, and text messaging.
- Strong written and verbal communication skills with keen attention to detail.
- Demonstrated ability to adapt and thrive in a fast-paced environment.
- Service-oriented mindset with a commitment to active listening, problem-solving, and maintaining professionalism.
- Passion for animals, particularly dogs of all sizes, and a commitment to their well-being.
- Ability to lift up to 40 pounds and stand for extended periods.
- Must be 18 years of age or older.
- Fear Free Shelter certification is mandatory within 45 days of hire.
- Body Language course is mandatory within 30 days of hire.
- Additional NYS required training.
Skills
- Low-stress handling techniques
- Animal restraint
- Animal care
- Veterinary recommendations
- Standard Operating Procedures (SOPs)
- Disinfection
- Laundry
- General cleaning
- Computer skills
- Social media platforms (Facebook/Instagram)
- Text messaging
- Written communication
- Verbal communication
- Attention to detail
- Adaptability
- Problem-solving
- Professionalism
- Active listening
Work Type
- Part-time
Experience Level
- 1 year of hands-on experience working with animals
Education Level
- High school diploma or GED certificate
- Preferred certification in animal care, such as AALAS, ALAT, Certificate in Animal Care and Handling from NYC DOH and Mental Hygiene (DOHMH), FearFree, or equivalent.
Salary/Compensations
- $20.00 per hour for 25 hours per week.
Benefits
- 401(k)
- Flexible schedule
- Opportunity for advancement
- Training & development
About the Company
- SCR offers opportunities for personal and professional growth within our rescue.