Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Support customers by maintaining, troubleshooting, and repairing industry-leading office technology, including multifunction printers and copiers, within your assigned territory. This role is crucial for keeping business-critical technology running smoothly and offers opportunities for hands-on work, continuous learning, and direct customer interaction.
Responsibilities
- Maintain, service, and repair printers, copiers, and other office technology at customer locations
- Provide product training and support to customers
- Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits
- Complete service calls based on priority while managing your schedule effectively
- Maintain parts inventory, tools, and test equipment, and perform preventative maintenance
- Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed
- Accurately document service activities and follow safety policies and procedures
- Provide guidance to less experienced technicians to support first-call efficiency
Requirements
- High School Diploma or GED
- 3+ years of experience in technical repair, service, installation, training, or support of copier and office equipment, Photo ID systems/software, printers, ID Badge systems, fingerprint equipment, or comparable products
- Relevant education, certifications, or internships in related fields may be considered in lieu of the required experience
- Intermediate computer skills and strong electro-mechanical aptitude
- Ability to lift 50 lbs. and perform frequent bending, lifting, and reaching
- Valid driver's license and auto insurance coverage per Toshiba policy for positions requiring the use of a personal vehicle for company business
Skills
- Technical repair
- Service
- Installation
- Training
- Support of copier and office equipment
- Photo ID systems/software
- Printers
- ID Badge systems
- Fingerprint equipment
- Intermediate computer skills
- Electro-mechanical aptitude
Location
- Buffalo, NY
Work Type
- Field Service
- Full-time
Experience Level
- 3+ years
Education Level
- High School Diploma or GED
Salary/Compensations
- $20.00-$22.00 hourly rate
- Monthly Performance Based Technician Bonus up to $450 per month
Benefits
- Medical, dental, and vision coverage
- 401(k) plan with match and company provided life insurance
- Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts
- Generous paid holidays, vacation & sick/personal business/volunteer days
- Opportunities for career growth within a global technology organization
- Fleet vehicle and gas card
About the Company
- Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries.
- At Toshiba, you’ll have opportunities to expand your expertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization.
Equal Opportunity
- Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.