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About the Role
This role serves as the CEO's closest partner and the first Business Operations hire, owning a set of commercial functions and tackling urgent, ambiguous, high-stakes problems. The position is for a generalist who desires broad scope and is focused on owning outcomes.
Responsibilities
- Own the commercial engine, end to end, including customer contracts, MSAs, legal processes, negotiation, and redlines to signature.
- Drive enterprise deals forward by managing executive touch points.
- Build the operating and reporting infrastructure from scratch, including key operating metrics, revenue operations, and GTM reporting.
- Develop and manage pricing strategy, including analysis, structure, and reasoning for company charges.
- Take whole problems off the CEO's plate and deliver finished solutions, including board materials, investor updates, and operating cadence.
- Manage follow-through on decisions and partner relationships.
- Undertake special projects that currently lack an owner.
Requirements
- 2–4 years in consulting, investment banking, private equity, or venture capital.
- Business operations experience at a startup.
- Strong commercial instincts and ability to hold their own in negotiations with enterprise legal teams.
- Clear, direct communication skills, capable of explaining data insights to non-technical audiences.
- High agency; proactively identifies and fixes problems without waiting for defined scope.
- Comfort working closely with a founder and solving half-articulated problems.
- Technical curiosity and a desire to understand how AI products function.
Skills
- Contracts management
- Negotiation
- Reporting
- Pricing strategy
- Business operations
- Revenue operations
- Go-to-market strategy
- Data analysis
- Communication
- Problem-solving
- Stakeholder management
- Enterprise contracting
- MSAs
- Procurement cycles
- Revenue operations tooling
- BI tools
- SQL
Location
- San Francisco
Work Type
- Hybrid
- Full-time
Experience Level
- Mid-level
Salary/Compensations
- $150k–$200k base + equity
Benefits
- Top-of-market medical, dental, and vision coverage for the candidate and their dependents
- 401(k) with a top-of-market employer match
- Unlimited PTO
About the Company
- Market-leading AI voice agent for mortgage lenders.
- Founded in 2024, with rapid growth and 5 of the 10 largest independent mortgage banks in the U.S. as enterprise customers.
- Raised $21M across Seed and Series A from top investors.
- Poised to disrupt the $100B phone sales industry with applied AI.
- Aims to own the consumer relationship in the mortgage vertical and become the essential AI infrastructure for high consideration consumer sales.
- Experienced 10x growth in the past 12 months and over 100x since seed round.
- Team is high-agency, collaborative, and intense, with a high bar for performance.
- Tackles challenging problems including outperforming human sales teams, low-latency real-time infrastructure, 99.9% uptime, enterprise-grade privacy and security, advanced simulation and evaluation systems, flexible A/B testing, and AI scheduler and dialer.
- Owns the entire technology stack.
- Well-funded with $21M+ in total funding, including a $15M Series A in June 2026.