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About the Role
As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. You will generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network. Learn and uncover customers' needs by creating connections and asking the right questions. Position product insights and solution recommendations to provide customers with a complete top-down sales solution. Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions. Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory. You may also grow your customer base by placing outbound calls and sending text messages to current Verizon customers, and engage with the community outside of the store to expand your loyal customer base.
Responsibilities
- Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
- Learn and uncover customers' needs by creating connections and asking the right questions.
- Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
- Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
- Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
- Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
- Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
Requirements
- High school diploma or GED.
- One or more years of relevant experience required, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
- Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Skills
- Sales experience communicating with customers to find solutions.
- Customer service experience.
Location
- Worksite-based role
Work Type
- Full-time
- Worksite-based
Experience Level
- Entry-level retail
- Sales experience
Education Level
- High school diploma or GED
Salary/Compensations
- $16.00 to $21.00 per hour in base pay
- Up to $18,000 a year in individual-based commissions
- Top performers could make an extra $14,500 or more in individual-based commissions
- Total earnings of $65,000+ to $75,500+ annually
- The starting base pay rate for the location listed on this job requisition is: $18.27 per hour.
Benefits
- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more.
- Health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
- Matched 401(k) savings plan
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Award-winning total rewards package
- Premium pay such as overtime, shift differential, holiday pay, allowances
- Newly hired employees receive up to 15 days of vacation per year, which grows with additional service.
- For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
About the Company
- Verizon powers and empowers how people live, work and play by connecting them to what brings them joy.
- Verizon does what they love — driving innovation, creativity, and impact in the world.
- The V Team is a community of people who anticipate, lead, and believe that listening is where learning begins.
- In crisis and in celebration, Verizon comes together — lifting communities and building trust in how they show up, everywhere & always.
Equal Opportunity
- Verizon is an equal opportunity employer.
- We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.