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About the Role

This role is the team leader of Patient Observation associates and assists the department’s managers in the successful operation of the Patient Observation and Transport Program. This job is responsible for the safe, timely and accurate observation of patients who cannot be left unattended.

Responsibilities

• Leads daily work of other Patient Observation Associates.
• Communicates with associates, resources staffing, client staff and leadership, as appropriate.
• Coordinates associate assignments, as specified.
• Communicates with client personnel, as appropriate.
• Performs and/or ensures float break coverage, to support associates at offsite accounts, where/when applicable.
• Communicates policies and procedures to ensure compliance, standardization, and processes for improvement.
• Completes shift reports, break sheets, and associate patient assignments to ensure coverage and support, as appropriate.
• Must be able to all duties of Patient Observation Associates.
• Cross-trained in Patient Transport and/or other departments when/where applicable.
• Performs other duties as assigned.

Requirements

• Previous related experience is preferred.
• Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
• Certain positions may require Florida Level 2 background screening.

Location

• Austin, TX

Work Type

• Full-time
• Onsite

Salary/Compensations

• $18.50 per hour

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

About the Company

• If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.
• We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter.
• This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone.
• We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.
• Compass Group is an equal opportunity employer.
• Touchpoint maintains a drug-free workplace.

Equal Opportunity

• At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.