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About the Role
IQVIA is seeking licensed healthcare professionals for the position of Flex Nurse Educator. This role supports patient care through both remote and, when required, in-field coverage, ensuring continuity during staff absences and territory vacancies. This is an educational, non-clinical position where Nurse Educators empower patients to manage their disease and improve treatment compliance.
Responsibilities
- Deliver remote patient education, including medication administration training and adherence support, via telephonic, video, email, SMS, and secure messaging platforms.
- Provide in-person support and education exclusively during coverage of territory vacancies, such as home visits and other approved designated locations, maintaining privacy and high educational standards.
- Facilitate connections to program-approved resources and encourage dialogue between patients and healthcare providers.
- Maintain accurate documentation, follow approved protocols, and uphold KPIs and compliance standards.
- Collaborate with District Managers and Field Leadership, participate in training sessions and strategic planning, and assist in onboarding and mentoring new team members as needed.
- Coordinate and facilitate the connection between patients and program-approved, patient-based resources.
- Provide educational training to patients on specific disease states and prescribed medication.
- Provide patient-focused education to empower patients to adhere to specific treatment compliance as directed by their HCP.
- Foster appropriate dialogue between patient and health care provider.
- Support patients throughout their treatment journey, addressing access barriers and promoting behavioral change for optimal health outcomes.
- Participate in ongoing professional development, team meetings, and quality improvement initiatives.
- Adhere strictly to program guidelines, ensuring non-clinical and educational interactions with patients.
- Uphold territory-specific targets and compliance with company and regulatory standards.
Requirements
- Active RN license in good standing (compact multi-state preferred); may be required to obtain additional licensure in multiple states.
- Must possess or be willing to obtain a California RN Licensure if residing in the Mountain or Pacific time zone.
- Must reside within the specific geography.
- Must reside in country where the job is posted.
- Candidates must have authorization to work in the US without the need for sponsorship.
Skills
- Exceptional communication, organization, and time management skills.
- Experience managing multiple territories and prioritizing projects and deadlines.
- Proficient in virtual platforms, documentation, MS Office, and iPad technology.
- Bilingual in English/Spanish and prior Ambassador experience desirable.
Location
- Remote
- In-field
Work Type
- Full-time
- Flex
Experience Level
- At least 5 years clinical experience in hospital, home health, pharmaceutical, or biotech settings.
Education Level
- Bachelor's degree
- BSN preferred
Salary/Compensations
- $80,000-$85,000 annually
- Bonus eligibility
Benefits
- Range of health and welfare and/or other benefits
About the Company
- IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
- We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.