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About the Role
The Head of Communications and Engagement will lead how Enterprise Technology connects its strategy, priorities, and achievements with colleagues and stakeholders across the business. This role will drive engagement across a global technology community and champion innovative communication approaches, including AI and emerging technologies, to help shape the future of WPP.
Responsibilities
- Lead delivery of Enterprise Technology's communications and engagement strategy, ensuring alignment with WPP Communications priorities and business objectives.
- Develop integrated communications plans, establish clear measures of success, and use data to improve employee engagement and business impact.
- Drive engagement, connection, and culture across the ET community through compelling storytelling, leadership communications, town halls, and recognition programs.
- Champion creative communications techniques, industry best practices, and emerging technologies like AI to build participation and understanding.
- Demonstrate the value of ET's transformation to the business through strategic communications and stakeholder engagement, translating complex initiatives into clear narratives.
- Lead communications and engagement for major transformation programmes, supporting awareness, understanding, and adoption.
- Provide leadership and governance to Change Communications Managers embedded within programmes.
- Build strong relationships and communications capability across ET and WPP, acting as a trusted advisor to the ET Leadership Team.
- Develop communications assets, frameworks, toolkits, and channels to empower leaders and colleagues.
- Support ET leaders in telling the Enterprise Technology story externally through approved channels, events, and thought leadership.
Requirements
- Significant experience in senior communications, engagement, or change communications roles within large, complex organisations.
- Proven experience developing and delivering communications, stakeholder engagement, and transformation communications strategies that drive measurable outcomes.
- Excellent writing, storytelling, and executive communications skills.
- Ability to translate complex technology topics into clear, compelling business narratives.
- Strong stakeholder management and influencing skills.
- Experience advising senior leaders and building effective relationships across a matrix organisation.
- Demonstrated ability to balance strategic thinking with hands-on delivery.
- Experience leading campaigns, communications channels, events, and engagement programmes from concept to execution.
- Creative and innovative mindset.
- Experience using industry best practice, emerging technologies, AI, and engagement techniques.
- Strong organisational skills, with the ability to prioritise effectively and manage competing demands.
- Proactive self-starter who takes ownership and drives work forward with minimal supervision.
- Degree qualified in Communications, Public Relations, Journalism, Marketing, Business, or a related discipline.
- Experience using Microsoft 365 Copilot and other AI-enabled communications tools is desirable.
Skills
- Communications strategy
- Stakeholder engagement
- Transformation communications
- Storytelling
- Executive communications
- Writing
- Stakeholder management
- Influencing
- Relationship building
- Strategic thinking
- Hands-on delivery
- Campaign management
- Event management
- Engagement programme development
- Creative thinking
- Innovation
- AI
- Emerging technologies
- Organisational skills
- Prioritisation
- Microsoft 365 Copilot
Location
- Global
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- Degree qualified in Communications, Public Relations, Journalism, Marketing, Business, or a related discipline.
Benefits
- Opportunity to create, influence, and complete projects at an unparalleled scale.
- Challenging and stimulating work.
- Opportunity to join a group of creative problem solvers.
About the Company
- WPP is the trusted growth partner for the world’s leading brands.
- We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions, and expert strategic counsel.
- We operate in over 100 markets with deep local expertise.
- Our people are key to our success, and we foster a culture of creativity, belonging, and continuous learning.
- Enterprise Technology is at the centre of WPP's transformation, enabling agencies and corporate functions to create, collaborate, and grow.
Equal Opportunity
- WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics.
- We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.