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About the Role

This role is responsible for overnight activities, coordination and administration of the AVOP Program, reporting to the Manager, AVOP Program.

Responsibilities

• Review AVOP correspondences within RAPs 2.0, verify responses, and ensure communication is sent to signing authorities.
• Oversee and follow up with internal and external signing authorities regarding infractions and subsequent suspensions.
• Build follow-up communication and maintain documentation on individual infraction history.
• Coordinate with Airside Safety Officers regarding incident reports, infractions issued, and clarification for appeals and questions related to airside safety.
• Develop AVOP related processes and procedures to support the program.
• Provide guidance to all AVOP holders and signing authorities regarding Airport Traffic Directives, procedures, and terms and conditions.
• Analyze infraction related data and data related to program oversight and health.
• Monitor infraction trends based on organizations and internally to the GTAA to identify areas or companies of concern.
• Maintain and issue call signs for all vehicles operating on the maneuvering area at Toronto Pearson International Airport.
• Draft routine correspondence for the Manager, Airside Vehicle Operator Program, such as memos, letters, notices, directives, and advisories.
• Assist with validating information related to monthly AVOP Chargebacks and delivering training for AVOP presentations to Airport tenants.
• Establish and maintain a Bring Forward System to follow up on correspondence and reports, ensuring completion within established time frames.
• Administer AVOP written examinations.

Requirements

• 3 years of experience working with regulations in a regulated aviation operation environment.
• 5 years of experience in airport operations or airline operations.
• Understanding of TP312, CARs, and Airport Traffic Regulations.
• Possess an AVOP permit with a clean AVOP history.
• Valid Provincial Driver’s License (class G).
• Secondary school education or a combination of aviation-related experience.
• Ability to obtain and retain a Transportation Security Clearance.

Skills

• Knowledge of Pearson International Airport layout, including aprons, taxiways, and runways, runway combinations used by Air Traffic Control, and airside activities.
• Knowledge of aircraft, airline, and airport operating procedures.
• Ability to collaborate closely, both verbally and in writing, with all agencies and senior GTAA management.
• Proficiency in Microsoft Word for compiling written documents and reports.
• Proficiency in Microsoft Excel for building and generating reports.
• Proficiency in Microsoft Power Point for developing presentation material.
• Maintaining knowledge of relevant Acts, Regulations, Standards, Recommended Practices, and Procedures related to airports, aircraft, and aircraft ground handling equipment (TP312).
• Ability to develop and maintain effective working relationships with members of other organizations.
• Ability to represent the GTAA professionally at external forums, including answering questions and acting as a Subject Matter Expert regarding Airport Traffic Directives.
• Maintain current knowledge of Airport Traffic Directives and Airside Safety Officer programs, issues, and priorities, and their relation to other GTAA departments and the Airport Community.
• Ability to analyze operational situations and make decisions regarding appeals.

Location

• Toronto Pearson International Airport

Work Type

• Full-time
• Unionized

Experience Level

• Band 5

Education Level

• Secondary school or combination of aviation related experience

Salary/Compensations

• $41.38 per hour based on a 37.5 hour work week

Benefits

• Retirement planning
• Comprehensive group health benefits
• Employee Assistance Programs (EAP)
• Paid leave
• Education and training
• Recognition and rewards programs

About the Company

• The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability.
• Approximately 2,100 GTAA employees work with partners to create a next-generation airport by innovating and striving for the most uplifting, safe and efficient passenger experience, while championing the prosperity of its people, the community, and aviation partners.
• The GTAA aims to put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

Equal Opportunity

• The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.