Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Regional Key Account Manager (RKAM) executes Armstrong's global account strategy within a defined geographic region, focusing on driving sales performance and expanding the adoption of Armstrong technology, particularly within Data Centers.

Responsibilities

• Execute the Armstrong Envelope Strategy, including integrated portfolio of pumps, modular packaged systems, intelligent optimization, and digital services.
• Lead vertical penetration in Data Centers as the priority target end-user vertical.
• Position Armstrong as a single-source envelope partner in OEM specifications and end-user documents.
• Partner with internal Value Stream Teams to scope and deploy Envelope solutions.
• Build trusted relationships with regional decision-makers at assigned OEM and end-user accounts.
• Develop and maintain a regional Large Account Management Plan (LAMP) for each assigned account.
• Provide the Global Key Account Manager with regional insights and facilitate introductions.
• Develop an annual product forecast by month and revise monthly.
• Partner with Sales Enablement, Supply Chain, Operations, SIOP, and Inventory Management to ensure on-time delivery.
• Negotiate dedicated inventory agreements, manage supply constraints, and leverage alternative channels.
• Assist in negotiating and administering local contract addendums and modifications.
• Provide local market insights and data to support pricing, terms, and contractual decisions.
• Maintain detailed, current records of customer interactions, forecasts, and contract changes in the CRM.
• Systematically capture feedback on product performance, service quality, and market trends.
• Report VOC insights to drive continuous improvement.
• Monitor regional market dynamics, competitive activity, and emerging opportunities.
• Build a regional leverage sales plan per assigned Global Key OEM account.
• Meet with regional contacts in each OEM account to understand their channel infrastructure and identify integration opportunities.
• Stand up the supply chain and distribution processes required to place and deliver Armstrong products through client channels.
• Deliver regular, detailed reports on account status, forecast accuracy, wins, and risks.
• Ensure all reporting is supported by rigorous, timely CRM documentation.
• Organize regional customer visits, joint marketing initiatives, and Armstrong presence at relevant trade shows.

Requirements

• Bachelor's or Master's degree in Engineering (MBA an asset).
• Minimum 5 years of sales or account management experience.
• At least 1–2 years managing large, complex regional or global accounts.
• Experience selling into OEMs and/or large end-users in Data Centers, District Energy, or similar mission-critical verticals is strongly preferred.
• Solid understanding of integrated industrial product solutions, HVAC systems, fluid-flow systems, modular product design, digital services, and sustainability/decarbonization concepts.
• Familiarity with Data Center cooling architectures and the design/build ecosystem is a strong asset.
• Exceptional strategic planning and analytical skills leveraging key tools such as CRM.
• Advanced negotiating, influencing, and relationship-building capability at the C-level.
• Excellent written and verbal communication skills.
• Ability to lead cross-functional teams and manage high-stakes conversations.
• Strong process orientation with a track record of establishing rigorous operational standards.

Skills

• Sales
• Account Management
• Strategic Planning
• Analytical Skills
• CRM
• Negotiating
• Influencing
• Relationship Building
• Communication (Written and Verbal)
• Process Orientation

Location

• Regional

Work Type

• Full-time

Experience Level

• Minimum 5 years of sales or account management experience
• 1-2 years managing large, complex regional or global accounts

Education Level

• Bachelor's or Master's degree in Engineering
• MBA an asset

About the Company

• Armstrong executes global account strategy.