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About the Role

Responsible for ensuring program participants receive services to promote personal and economic independence, gain skills for permanent housing, and live in well-maintained units. Supports residents age 62+ in a new supportive housing program near downtown White Plains.

Responsibilities

• Adheres to and enforces program regulations, policies, and procedures.
• Ensures clients receive quality services in compliance with the program.
• Screens individuals referred to the program and facilitates admissions.
• Reviews rules, rights, property reviews, key distribution, and the lease with tenants.
• Assists clients in developing an Independent Housing Plan (IHP) by identifying housing needs and goals.
• Provides information, referrals, counseling, crisis intervention, direct service, and advocacy services.
• Develops and maintains a resource network for referrals.
• Collaborates with OMH, DCMH, DSS, Health Homes, property management, and other service providers.
• Assists clients with direct services such as current and projected budgets, ADL skills, and utility payments.
• Conducts face-to-face meetings with clients at least twice per month.
• Inspects living spaces regularly to assess ADL needs and program compliance.
• Submits work orders to property management.
• Evaluates and documents physical plant needs of housing units and common areas.
• Leads social/psychoeducational and recreational groups.
• Completes all Foothold AWARDS and HMIS data and reporting within 3 business days.
• Ensures resident files are complete and up to date.
• Mediates between customers and property management on rental payments, ADLs, and neighborly conduct.
• Prevents loss of income to CHI due to vacancy, lost rental payments, or DSS housing sanctions.
• Adheres to proper use of company resources.
• Completes discharge plans and exit property reviews.
• Submits all internal and external reports in a timely and correct manner.
• Maintains charts and files in an orderly fashion.
• Maintains clinical appropriateness and confidentiality at all times.

Requirements

• Bachelor’s Degree required; Master’s Degree in human services or related field preferred.
• Extensive experience may be substituted for educational requirement.
• Two years’ experience working in a related field such as mental health, homelessness, healthcare, or housing.
• Excellent verbal and written communication skills.
• Proficiency in English required.
• Basic competency in MS Word, Excel, Outlook, and the internet.
• Ability to formulate simple financial budgets.
• Ability to make home visits (walk distances, climb stairs, etc.).
• Ability to prioritize, make appropriate decisions, and judgment calls.
• Ability to relate to underserved, homeless, and disabled populations.
• Ability to work independently or as part of a team.
• Highly organized.
• Ability to assume responsibility.
• Ability to work well under pressure.
• Ability to meet deadlines.
• Ability to multitask.
• Ability to be flexible.
• Ability to maintain a high level of attention to detail.

Skills

• Bi-lingual (Spanish) is a plus.

Location

• White Plains, NY

Work Type

• Full Time
• Onsite

Experience Level

• Entry Level

Education Level

• Bachelor's Degree

Salary/Compensations

• $26.45 - $55,000.00 Hourly

Benefits

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

About the Company

• Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence.
• Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them.
• We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

Equal Opportunity

• Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws.
• This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.