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About the Role

The Client Service Support Coordinator executes physical and administrative tasks to manage the receipt and disposition of telecom equipment from various projects. Success requires comfort with software applications, strong attention to detail, dependability, multitasking ability, and self-sufficiency.

Responsibilities

• Monitor internal and external systems to determine incoming work.
• Inventory individual items included in each delivery.
• Ensure accurate capture of inventory in the inventory application tool.
• Handle equipment with appropriate care.
• Maintain accuracy of data inputs.
• Prepare equipment for the next phase of the project.
• Communicate across departments and with customer contacts.
• Access internal and external software applications to prepare for incoming work.
• Update and maintain internal and external databases with relevant client and project details for tracking and coordination.
• Review and inspect inventory to assure accuracy and integrity of parts input into inventory system.
• Separate equipment as determined by disposition lists.
• Relocate equipment in the warehouse as needed.
• Participate in automation of processes to make them more efficient and reliable.
• Interact with operations, sales, and customers as required to ensure adherence to process guidelines.

Requirements

• Comfortable utilizing various software applications.
• Strong attention to detail.
• Dependable team player.
• Able to multi-task.
• Self-sufficient.
• Ability to communicate across departments and with customer contacts is critical.