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Don't guess if your resume is good enough.
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About the Role
Support the Customer Success team in managing and growing relationships with retail eCommerce partners across the DACH region. Gain hands-on experience in client success, retail media, business analytics, and partnership management while working closely with cross-functional teams.
Responsibilities
- Support the Customer Success team in managing a portfolio of retail eCommerce partners
- Monitor and analyse retailer performance metrics, identifying trends and providing actionable insights to support business growth
- Assist in preparing business reviews, performance reports, and client presentations
- Help identify opportunities to improve retailer satisfaction, engagement, and long-term partnership success
- Collaborate with Analytics, Demand, Product, and Technical teams to ensure successful execution of customer initiatives
- Participate in strategic discussions around retailer growth, adoption of new solutions, and revenue opportunities
- Assist with market research, competitive analysis, and the development of customer success best practices
- Contribute to process improvement projects, documentation, and operational excellence initiatives
Requirements
- Currently enrolled in a Bachelor's or Master's degree program
- Available for a full-time, 6-month internship
- Fluent in German
- Comfortable communicating in English in a professional environment
- Interested in Customer Success, Account Management, Retail Media, eCommerce, Digital Advertising, or AdTech
- Strong analytical mindset with the ability to interpret data and derive meaningful business insights
- Organisational skills with strong attention to detail and the ability to manage multiple priorities
- Comfortable working with cross-functional teams in a fast-paced and international environment
Skills
- Customer Success
- Account Management
- Retail Media
- eCommerce
- Digital Advertising
- AdTech
- Data Analysis
- Business Analytics
- Partnership Management
- Market Research
- Competitive Analysis
- Process Improvement
- Documentation
- Communication
- Attention to Detail
- Prioritization
Location
- Munich
- Düsseldorf
- Berlin
Work Type
- Full-time
- Internship
- Hybrid
Experience Level
- Internship
Education Level
- Bachelor's degree
- Master's degree
Salary/Compensations
- Attractive salary
Benefits
- Hybrid work model
- Learning, mentorship & career development programs
- Health benefits, wellness perks & mental health support
- Diverse, inclusive, and globally connected team
- Performance-based rewards
- Family-friendly policies
- Potential for equity depending on role and level
About the Company
- Criteo is the Commerce Intelligence Platform.
- Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers.
- We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.
- Our culture is as unique as it is diverse.
- From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
Equal Opportunity
- We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.