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About the Role
Salesforce is hiring Forward Deployed Engineers to design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You will work as part of a delivery team, partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously, focusing on real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment.
Responsibilities
- Develop AI agents and experiences that take real actions for real organizations.
- Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
- Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
- Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
- Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
- Co-build alongside customers and partners, sharing best practices and enablement.
- Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.
- Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
Requirements
- Production experience required.
- Builder mindset non-negotiable.
- Fluent in German and English.
- 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models.
- Prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) is a requirement.
- Fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
- Hands-on with LLMs and prompt engineering.
- Understand data modeling, APIs, and integration patterns deeply enough to design them.
- Ability to hold your own in a room with sales teams and customer architects.
- Ship quality code and evaluate AI outputs with engineering rigor.
- Actively tinker with the evolving AI/data landscape.
- Thrive in a collaborative, building-focused environment.
- Excited to travel ~25% of the time, working directly alongside customers.
Skills
- AI agents
- Prompt engineering
- LLMs
- Data modeling
- APIs
- Integration patterns
- Python
- JavaScript/TypeScript
- Java
- Apex
- AI tech stack
- Full-stack development
- Frontier models
- Agentic AI platform
- Salesforce Data 360
- Snowflake
- Databricks
- Customer data platforms
- Agent frameworks (LangChain, LlamaIndex)
- Orchestration patterns
- Cloud data platforms (Snowflake, Databricks, BigQuery)
- Data engineering
- Platform architecture
- Headless deployments
Location
- Remote
- Onsite
Work Type
- Full-time
- Contract
Experience Level
- 3+ years of software engineering or technical delivery experience
- Senior
Education Level
- Degree in Computer Science or a related field
- Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
Benefits
- AI agents accelerate your impact
- Support for balance and being your best
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Agentforce is the future of AI, and you are the future of Salesforce.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- We believe in equality for all.
- We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
- It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- We warmly invite applications from individuals with a severe disability status (Schwerbehinderung).
- Salesforce is committed to equality and creating a workplace that reflects society.
- We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve.
- In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.