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About the Role
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. The Solution Engineer role aligns with our Enterprise, Commercial or SMB segments and we are regularly looking for Solution Engineers within these segments on both product & industry teams. Whether you are at the Associate level or beyond, we hire based on skills/experience and are open to hiring at all levels for the right candidate.
Responsibilities
- Partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.
- Working on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations.
- Assuming the role of trusted advisor for driving innovative solutions forward while also improving business performance.
- Taking ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
- Bringing focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators.
- Demonstrating through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.
- Assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate.
- Discovering the customer's business needs, and positioning the best Salesforce solution to achieve those business objectives.
- Building and presenting customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
- Conveying a deep understanding of the customer's architecture as it pertains to Salesforce's solutions.
- Orchestrating and leading cross-functional solutions guides, and aligning them to the opportunity strategy.
- Developing and delivering the story of the customer experience aided by Salesforce technologies.
- Participating in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
- Ability to travel based on territory alignment and region.
Requirements
- B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required.
- Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
- Knowledge of related applications, relational database and web technology.
- Solid oral, written, presentation, collaboration and interpersonal communication skills.
- Ability to work as part of a team to solve technical problems in varied political environments.
- Minimum of 2 years of professional experience.
Skills
- Technical sales strategy
- Solution configuration
- Software demonstration
- Business consulting
- Technology expertise
- Salesforce products
- Customer relationship management (CRM)
- HTML
- Web technologies
Location
- Office-based
- Office-flexible
- Remote
Work Type
- Full-time
Experience Level
- Associate
- Entry level
- Mid-level
- Senior level
Education Level
- Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent relevant experience.
Salary/Compensations
- CAD 120,050 to CAD 160,580 annually
Benefits
- Company bonus
- Incentive for sales roles
- Equity
- Benefits
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- Salesforce is a company where ambition meets action, tech meets trust, and innovation is a way of life.
- Salesforce is leading workforce transformation in the agentic era.
- Agentforce is the future of AI, and you are the future of Salesforce.
- Our Sales Organization is made up of business segments that sell across multiple verticals.
- Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector, Professional Services, Slack, Mulesoft, Tableau, Specialization Cloud, Enterprise Corporate Sales and .ORG (Non Profit & Education).
- Core Teams sell the entire Salesforce Platform and Co Prime teams specialize in a specific cloud solution including but not limited to Service Cloud, Marketing Cloud, Commerce Cloud, Heroku or Quip.
- Solution Engineers typically align with the business units.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Salesforce believes in equality for all and strives to create a workplace that’s inclusive and free from discrimination.
- Workplace discrimination is illegal.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
- It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
- Salesforce believes in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.