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About the Role

WorkWave is seeking a Solutions Engineer to drive sales by supporting Account Executives and Account Managers with the technical positioning of Wavelytics software solutions. As a trusted advisor, you will ensure prospects and customers understand the value and functionality of our solutions, playing an instrumental role in closing deals and fostering long-term customer relationships.

Responsibilities

• Develop and maintain strong relationships with prospects and key customer accounts to support deal closure.
• Serve as the Wavelytics Product & Sales expert, supporting Account Managers by skillfully addressing technical and product-related questions throughout the sales cycle.
• Understand and articulate the competitive advantages of Wavelytics and AI, effectively differentiating solutions to buyers.
• Speak to data protection and AI best practices and security considerations.
• Collaborate with product, engineering and sales teams to refine messaging around new features and maximize their impact in the market.
• Develop and maintain sales playbooks to align with product enhancements.
• Cultivate customer relationships to drive testimonials and case studies that highlight product success.
• At times, lead a sales pursuit and at other times, support sales pursuits.

Requirements

• 3+ years of experience supporting the sales organization with data analytics and AI offerings.
• Strong ability to learn and articulate complex technology in a way that resonates with customers.
• Proven ability to quickly build rapport, understand business needs, and effectively communicate solutions.
• A strategic, customer-focused mindset with excellent problem-solving and communication skills.

Skills

• Data analytics
• AI
• Sales support
• Technical positioning
• Customer relationship management
• Problem-solving
• Communication

Location

• Remote

Work Type

• Remote-First
• Virtual

Experience Level

• 3+ years

Salary/Compensations

• $115,000 - $120,000 a year

Benefits

• Health and dental
• 401k with company match
• Flexible Time Off policy or generous PTO plan
• Paid holidays
• Up to 4 weeks paid bonding leave
• Tuition reimbursement
• Robust Employee Assistance Program
• 24/7 access to virtual medical care with Teladoc
• Quarterly awards based on peer nominations
• Regional discounts and perks
• Opportunities to participate in charitable events

About the Company

• WorkWave builds innovative software solutions with AI capabilities for service industries like pest control, lawn care, commercial cleaning, and security services.
• The company has over 8,000 customers globally and its platform helps service professionals run and grow their businesses.
• WorkWave's vision is to empower the world’s mobile service workers to build a brighter future.
• The company operates in a rapidly growing field service management market driven by automation, sustainability, and digital transformation.
• WorkWave offers a casual work environment and remote work flexibility.
• The company values making a difference in clients' lives, accepting others, building trust, teamwork, collaboration, and having an energetic, inquisitive team.
• WorkWave provides a remote-first Global Work Community that encourages growth, creativity, and collaboration.
• The company offers the flexibility of collaborating in the office or working virtually.
• WorkWave's HQ is in Holmdel, New Jersey, with offices available for use.
• Employees are located in over 30 states and 7 countries.
• WorkWave has won numerous awards, including Best Place to Work in New Jersey, Inc. 5000, and recognition as a Top 100 Software Company.

Equal Opportunity

• All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
• WorkWave is dedicated to building a diverse, inclusive and authentic workplace and encourages applications even if past experience doesn't align perfectly with every qualification.