Community Response Specialist II (may underfill as a level I) at Salt Lake City Corporation | CA, US | Rezi

Community Response Specialist II (may underfill as a level I) at Salt Lake City Corporation

Community Response Specialist II (may underfill as a level I)

Salt Lake City Corporation · CA, US

1 weeks ago

Community Response Specialist II (may underfill as a level I)

Salt Lake City Corporation · CA, US

10 days ago
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About the Role

Serve the community of Salt Lake City by performing non-emergency, low-hazard duties, handling telephonic case reports, assisting with abandoned property, and responding to calls-for-service that do not require police officer authority. This role involves public interaction and data entry.

Responsibilities

  • Assist with hiring, team scheduling, and provide training/mentoring to new employees.
  • Perform specialized and technical non-emergency, low-hazard police duties including telephonic case reports, property reports, low-hazard property crimes, and other non-emergency response calls-for-service.
  • Respond to calls independently or as part of a team, often without a police officer.
  • Manage program inventory and maintenance requests for program equipment.
  • Provide traffic control at various situations including hazardous conditions, accidents, crime scenes, fires, funerals, special events, and during power outages or weather-related incidents.
  • Pick up and transport abandoned or found property.
  • Dictate and/or write reports regarding investigations, evidence, or property collected.
  • Book evidence or property into evidence.
  • Receive information from citizens in person, by telephone, and in writing, ensuring proper distribution.
  • Work closely with sworn personnel of the Salt Lake City Police Department.
  • Follow proper emergency procedures for serious incidents and notify authorities when necessary.
  • Act as a community advocate and communicate with diverse and multi-lingual community members.
  • Assist Community Liaison Officers with nuisance properties investigations.
  • Communicate effectively and persuasively with the public, management, and other City employees.
  • Operate and maintain department-issued equipment and vehicle as assigned.
  • Testify in court or at hearings regarding case records and investigative activities.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Must be 18 years of age or older at the time of application.
  • Possession of CPR and AED certifications (or ability to obtain within six months after hire).
  • Demonstrated experience and understanding of related public safety and law enforcement operations.
  • Considerable human relations and communications skills.
  • Must communicate effectively, both orally and in writing, with individuals from diverse organizations and backgrounds.
  • Ability to work independently, make critical decisions, and use initiative and common sense.
  • Must have valid state driver’s license or Utah driving privilege card (or the ability to obtain one within 30 days of employment).
  • Ability to pass the Salt Lake City Police Department’s Civilian Response Training Program including classroom instruction, field work, and vehicle operations.
  • One year of directly related experience (for Level II).

Skills

  • Human relations
  • Communications
  • Effective oral communication
  • Effective written communication
  • Independent work
  • Critical decision making
  • Initiative
  • Common sense
  • Public safety operations
  • Law enforcement operations

Location

  • Salt Lake City

Work Type

  • Full-Time
  • Scheduled Hours: 40

Experience Level

  • Level I
  • Level II

Education Level

  • High school diploma or equivalent

Salary/Compensations

  • Level I: Entry $24.28 1 Year $27.32 3 Year $31.96
  • Level II: Entry $25.76 1 Year $29.00 3 Year $33.93

About the Company

  • Come work for an amazing Community Response Team dedicated to serving the community of Salt Lake City!