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About the Role

We are looking for a Product Manager, Observability to own the strategy and roadmap for Vercel's observability products. You will partner closely with engineering and design to help customers understand and debug what they run on Vercel, both through native surfaces and integrations. The role is located in New York, NY (hybrid).

Responsibilities

Own strategy and roadmap for Vercel's observability products, from telemetry ingestion through the surfaces developers use to debug and monitor.
Turn ambiguous signal — support escalations, customer interviews, usage data, competitive shifts — into a sequenced plan with clear tradeoffs.
Partner daily with engineering on scoping, and with design on making dense telemetry data genuinely legible.
Define the native-vs-integrate line: what Vercel builds, and where we make Datadog, Sentry, Grafana, Honeycomb, and New Relic work seamlessly.
Work with Enterprise customers and Sales/Solutions on observability needs that block adoption or expansion.
Own pricing and packaging decisions with Finance and GTM — observability is metered, and unit economics are part of the product.
Write the launch narrative: changelogs, blog posts, docs direction, in partnership with PMM.
Define the metrics that tell you it's working, and hold the team to them.

Requirements

5+ years in product management, with meaningful time on developer, infrastructure, or data-intensive products.
Shipped something technical enough that engineers treated you as a peer.
Can read a trace waterfall and reason about cardinality, sampling, and retention costs.
Comfortable owning a domain end to end without a PM above you translating strategy into work.
Use the products you build on, and have opinions about the ones you don't.
Fluency with data: write your own queries and don't wait on someone else to answer a usage question.

Skills

Observability
APM
Monitoring
AI
Agent-facing developer tooling
Consumption-based pricing
Next.js
Vercel

Location

New York, NY
Remote
San Francisco, CA
London
Berlin

Work Type

Hybrid
Remote

Experience Level

5+ years

Salary/Compensations

$172,000 - $258,000 (San Francisco, CA base pay range)

Benefits

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - mentorship and event attendance.
Flexible Time Off.
Company-provided gear and WFH budget.

About the Company

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.
For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.
Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.
We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

Equal Opportunity

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law.
Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.