About the Role
This role drives commercial growth by designing innovative, client-focused service solutions for food and facilities management. As a strategic partner to Sales, Operations, and Finance, you will translate complex client requirements into scalable, profitable service models while leading cross-functional collaboration for new business and renewals.
Responsibilities
- Design innovative food, facilities, environmental, and support service solutions aligned with client needs and business objectives.
- Partner with Sales, Operations, Finance, and cross-functional teams to develop competitive, executable solutions.
- Build operational models, staffing plans, service concepts, and capital recommendations that balance quality, feasibility, and financial performance.
- Participate in discovery sessions, solution reviews, client presentations, and strategic pursuit planning.
- Lead solution development efforts while supporting team collaboration, knowledge sharing, and project coordination.
- Drive process improvements by applying standardized tools, best practices, and quality standards across solution design activities.
Requirements
- Experience designing operational solutions within food service, facilities management, environmental services, or related outsourced services.
- Ability to translate client requirements into scalable, financially sound, and operationally executable solutions.
- Strong collaboration, communication, and project management skills in a cross-functional, matrixed environment.
- Financial acumen with experience evaluating solution feasibility, cost drivers, and pricing considerations.
- Proficiency with CRM, proposal, estimating, or solution design tools, including Salesforce or similar platforms.
- Up to 75% travel within Canada and internationally.
- English language proficiency.
Skills
- Solution design
- Operational modeling
- Financial analysis
- Project management
- Cross-functional collaboration
- Strategic planning
- Salesforce
- French language proficiency (asset)
Location
- Canada
- Remote
Work Type
- Full-time
- Permanent
- Remote
Education Level
- Bachelor's degree in a related field preferred
Salary/Compensations
- CAD 110,000 - CAD 135,000
Benefits
- Flexible work environment
- Competitive compensation
- Employee benefits
- Training and development programs
- Growth opportunities
- Bonus AIP eligible
About the Company
- Global leader in services that improve Quality of Life.
- Operates in 55 countries serving over 100 million consumers daily.
- Provides On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.
Equal Opportunity
- Committed to Employment Equity and Diversity.
- Does not discriminate based on national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, veteran status, or any other protected class.
- Welcomes and encourages applications from people with disabilities and provides accommodations upon request.
