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About the Role

We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery. Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability.

Responsibilities

• Embody the Tiffany brand in each client interaction using the Tiffany touch.
• Act as an excellent communicator and brand ambassador, conveying passion for Tiffany.
• Develop client relationships and exceed commercial targets.
• Foster a clienteling culture and encourage client development.
• Deepen client relationships to drive loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data and cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow business through elevated client experiences.
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily.
• Elevate the in-store experience by consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during selling ceremonies.
• Embrace and leverage client feedback to elevate every in-store experience.
• Execute best practices by optimizing hospitality and store amenities.
• Connect with clients' wardrobes to style them.

Requirements

• Experience in retail, luxury retail, or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Skills

• Communication
• Brand ambassadorship
• Client relationship management
• Sales
• Clienteling
• Hospitality
• Styling

Education Level

• A college/university degree (Desired)

Salary/Compensations

• $20.57 - $27.83 per hour
• Eligible for applicable sales commission

About the Company

• Uphold the highest standards and live values in day-to-day work.
• Carry on a legacy that transcends time, inspiring others with innovation and service excellence.