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About the Role
As a Member Service Advisor (MSA) at Reliant, you will work directly with members, representing the credit union and its culture. You will provide a positive member experience, perform routine transactions accurately and professionally, and offer Reliant products and services. This role offers exciting career opportunities within an excellent teamwork environment.
Responsibilities
- Provide a positive member experience.
- Perform routine member transactions in a professional, confidential, and accurate manner.
- Assure that Reliant products and services are provided to our members.
- Experience exciting career opportunities!
Requirements
- Previous cash handling, sales or customer service experience
- Use keyboard, monitor, telephone, and other standard office equipment.
- Lift and move a minimum of 20 pounds.
- Capable of regular, reliable and timely attendance
- Candidates considered for hire are subject to credit and other employment reference checks.
Skills
- Professional and positive attitude, with a desire to help others
- Confidence to recommend products and services
- Excellent oral and written communication skills
- Ability to work in a fast-paced environment independently as well as with a team
- Ability to work a flexible schedule, including Saturdays
Location
- Wayne & Ontario County Branches (Macedon, Newark, Farmington, Canandaigua, Sodus & Geneva)
Work Type
- Full-time
- Hourly/Non-exempt
Education Level
- High school diploma or equivalent is required.
Benefits
- 401k retirement plan
- Life insurance benefits
- Insurance coverage options
- Career clothing
- Other employee perks
About the Company
- Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces nine years in a row.
Equal Opportunity
- Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran.
- If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 800-724-9282 or email at careers@reliantcu.com.