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About the Role
This role focuses on product knowledge and customer care in a one-price dealership environment, aiming to build lasting customer relationships and achieve high satisfaction ratings.
Responsibilities
- Know the Jeep lineup thoroughly, including trims, towing specifications, and tech packages.
- Guide customers through the entire sales process, from initial contact to vehicle delivery, in a pressure-free manner.
- Maintain communication with customers via text, email, video, and social media.
- Utilize and consistently follow up using the CRM system.
- Provide excellent customer service to encourage positive reviews.
Requirements
- Ability to know the Jeep lineup thoroughly, including trims, towing specifications, and tech packages.
- Comfortable communicating via text, email, video, and social media.
- Ability to consistently utilize and follow up using the CRM system.
- Ability to take great care of customers.
- Car sales experience is fine but not required.
Skills
- Product knowledge
- Customer service
- Communication
- CRM utilization
- Video creation
Location
- Huntington, NY
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- Base salary plus per-vehicle performance pay
- Paid bonuses for 5-star customer reviews
- Team bonus opportunities
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with employer contribution
- Paid Time Off, Paid Holidays, and Volunteer Time Off
- Paid manufacturer training and ongoing professional development
- Degrees@Work college program
- Employee Purchase Program, Perks & Discount Program
- Pet Insurance, Aflac supplemental insurance, Employee Assistance Program
- Referral bonuses
- Employee recognition and monthly team events
About the Company
- Family-owned dealership operating for over 75 years in the Huntington community.
- Utilizes a one-price selling model, fostering customer trust and employee retention.