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About the Role

The social media specialist will support the college's Office of College Relations & Marketing to create and distribute engaging content in various formats across multiple social media channels to enhance the college's image and brand and engage with our multicultural audiences to drive digital follower expansion.

Responsibilities

• Support the district’s social media presence.
• Attend campus activities and events to capture live social media content and optimize promotional opportunities.
• Engage and build ACC’s presence amongst the ACC and community-at-large by driving brand awareness and growing ACC’s reach to its multicultural audiences.
• Assist in supporting the ACC District social media content calendar for all major platforms, curating content to each channel, following best practice guidelines.
• Support live events and conversations on social media platforms to facilitate engaging, two-way conversations.
• Assist in creating original and engaging social media content that fits ACC’s mission and values.
• Track emerging trends, communities, and platforms and recommend engagement where relevant.
• Support office activities and events in ways that can increase ACC awareness and user engagement (tabling, account takeovers, giveaway campaigns, contests, etc).

Requirements

• Maintain an adaptive & cooperative work schedule.
• Represent the college with professionalism and diplomacy.
• Maintain confidentiality of work-related information and materials.
• Establish and maintain effective working relationships.
• Maintain an established work schedule.
• Enter data, maintain files, and perform other clerical duties.
• Reliable Transportation.
• Driving between ACC Campus locations will be required.
• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Skills

• Knowledge of major social media platforms, including X (Twitter), Facebook, Instagram, Reddit, and LinkedIn.
• Familiarity and working knowledge of social media efficiency tools.
• Effective customer service and communication techniques.
• Proficiency in using current social media platforms, scheduling tools, graphic design applications, standard word processing, databases, and virtual platforms (such as Google Meet and Zoom).
• Strong interpersonal and teamwork abilities.
• Effective use of strong interpersonal and communication skills, including tact and diplomacy.
• Effective use of organizational and planning skills.
• Strong verbal and writing/grammatical skills, with the ability to present information and ideas logically and clearly; keen eye for detail.
• Effective customer orientation when working with a multicultural population.
• Use of a variety of spreadsheet, word processing, database, and presentation software.
• Use social media platforms and work with simple graphic design programs (primarily Canva).

Location

• Austin, Texas

Work Type

• Hourly
• Part-time

Experience Level

• No work experience required

Salary/Compensations

• $23.00/Hour
• Up to 19 hours per week

About the Company

• Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.
• We embrace our identity as a community college, as reflected in our mission statement.
• We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
• As a community college committed to our mission, we seek to recruit and retain a workforce that values intellectual curiosity and innovative teaching, is attracted by the college's mission to promote equitable access to educational opportunities, cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities, is focused on student academic achievement and postgraduate outcomes, welcomes difference and models respectful interaction with others, and engages with the community both within and outside of ACC.

Equal Opportunity

• As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
• Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.
• Reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.