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About the Role

Join our Front Office team as a Bellperson and assist guests with luggage, check-in/check-out processes, and provide information about hotel facilities. We are committed to providing a supportive work environment with opportunities for growth.

Responsibilities

• Assist guests with luggage during check-in and check-out.
• Show guests to their rooms and assist with their luggage.
• Explain hotel facilities, their locations, and hours of operation.
• Answer guest questions about hotel services and amenities.
• Maintain the lobby station and be readily available to assist guests.
• Greet guests in a friendly and courteous manner.

Requirements

• Keen eye for detail.
• Respect for providing exceptional guest service.
• Ability to perform physical work, including lifting luggage up to 75lbs.
• Strong organizational and time management skills.
• Flexibility to work a variety of shifts, including days, evenings, and weekends.

Location

• NYC
• New York

Work Type

• Full-time

Salary/Compensations

• $17.75 per hour

Benefits

• Highly competitive wages plus gratuities
• Exceptional benefit plan for eligible associates & their family members
• RSP/401K matching program for eligible associates
• Flexible scheduling
• Discounts with Crescent managed properties in North America for you & your family members
• Marriott Hotel Discount

About the Company

• Crescent Hotels & Resorts is a team of hospitality professionals dedicated to providing exceptional guest experiences.
• We foster a culture where associates are encouraged to bring their true selves to work, celebrated, and supported in their career journeys.
• We offer health & wellness programs, best-in-class learning and development, and travel discounts.

Equal Opportunity

• Crescent Hotels & Resorts strives to create a great place to work where associates at all levels are respected for their differences.
• We are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.
• We aim to create change through training, recruiting, and promoting diverse talent to strengthen our culture.