About the Role
XR is seeking a high-autonomy, solution-oriented People & Culture Business Partner to act as a trusted advisor to business leaders and take ownership of client groups. This role requires balancing strategic people initiatives with operational, administrative, and office management responsibilities in a dynamic, fast-paced environment.
Responsibilities
- Build cross-functional relationships with business unit leaders to understand operational goals and align talent strategies.
- Identify organizational bottlenecks, interpersonal challenges, and process gaps; develop and execute creative, end-to-end solutions.
- Partner with leadership and Finance to forecast headcount needs, address skill gaps, and implement scalable workforce structures.
- Lead and support organizational change initiatives, providing leadership coaching and communication plans.
- Manage operational workflows across the employee lifecycle, including onboarding, offboarding, status changes, and system updates.
- Maintain data integrity in HR Systems (HRIS), generating reports, managing documentation, and tracking HR metrics.
- Serve as the primary point of contact for employee and manager inquiries regarding policies, benefits, and leave administration.
- Oversee local office operations and facilities administration, including vendor relationships, supplies, building management, health and safety, and space planning.
- Oversee local workplace health and safety compliance under Ontario OHSA, including coordination of JHSC requirements.
- Drive continuous performance management frameworks, goal setting, and talent reviews.
- Identify high-potential talent, design development strategies, and assist leaders with succession planning.
- Analyze employee feedback to implement impactful retention strategies and foster an inclusive culture.
- Provide coaching and investigate employee relations issues, performance plans, and policy interpretations.
- Ensure employment practices adhere to relevant labor laws, industry standards, and internal corporate guidelines.
- Ensure local practices adhere to the Ontario Employment Standards Act (ESA), Ontario Human Rights Code, and PIPEDA.
- Ensure compliant employment agreements and alignment with Accessibility for Ontarians with Disabilities Act (AODA) standards.
- Perform other responsibilities as assigned by management.
Requirements
- 3-5 years of progressive HR experience, with at least 2 years in a dedicated HRBP or strategic People Partner capacity.
- Proven track record of driving projects independently from ambiguity to execution with minimal supervision.
- Demonstrated ability to evaluate complex problems, weigh risks, and implement sound, pragmatic solutions.
- Strong knowledge of Ontario ESA standards, human rights legislation, OHSA requirements, and contract law principles.
- Willingness and discipline to seamlessly switch between big-picture strategic thinking and detail-oriented administrative execution.
- Experience supporting groups within advertising technology, SaaS, media logistics, or fast-paced digital services environments preferred.
- Exceptional verbal and written communication skills with the ability to influence leaders at all levels.
Skills
- HRIS proficiency
- Data analysis
- Policy interpretation
- Vendor management
- Health and safety compliance
- Performance management
- Succession planning
- Employee relations
- Employment law
- Change management
- Workforce planning
- Communication
- Problem-solving
Location
- Toronto, Ontario
Work Type
- Onsite
- Hybrid
Experience Level
- Mid-level
Education Level
- Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or equivalent practical experience.
- Professional certifications such as CPHR or CHRP/CHRL designation (Human Resources Professionals Association) or SHRM-CP, SHRM-SCP, PHR, or SPHR.
- Experience navigating hybrid/remote global workforces across multiple time zones.
- Hands-on proficiency with modern HRIS platforms (Bob, Workable, etc.) and administrative workflows.
- Prior experience managing physical office spaces or facilities coordination alongside HR responsibilities in Ontario preferred.
- Experience supporting media, entertainment technology, SaaS, or advertising services teams preferred.
Salary/Compensations
- $100,000 – $110,000 CAD
About the Company
- XR is the global leader in advertising operations, transforming how advertising is made, managed, and delivered through a single platform connecting production, assets, rights, delivery, and analytics.
- XR is a company revolutionizing the media and creative industries with a cutting-edge platform and AI-driven insights.
- XR has a global reach with over 1,100 talented professionals serving 140 markets.
- XR fosters a culture that celebrates creativity, collaboration, innovation, and out-of-the-box thinking.
Equal Opportunity
- We use AI-assisted screening technology to help review resumes for required skills and qualifications. Final hiring decisions are always made by our human hiring team.
