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About the Role

AAA Western and Central New York is seeking dedicated individuals who demonstrate compassion, empathy, and unsurpassed service to join our team. We aim to be our members' most trusted provider of automotive, travel, insurance, and other essential products and services, offering safety, security, peace of mind, value, and convenience.

Responsibilities

• Administer Azure Databricks workspaces, clusters, pools, permissions, and configurations.
• Implement governance, access controls, secrets management, and workspace policies.
• Ensure cost-efficient compute usage through autoscaling, cluster policies, and monitoring.
• Monitor performance of Databricks jobs, SQL warehouses, and underlying storage.
• Proactively tune clusters, SQL environments, and pipelines to ensure high availability.
• Maintain observability through monitoring platforms, SQL Server, Databricks Metrics, and alerting.
• Resolve data platform issues related to cluster performance, job failures, permissions, or integration points.
• Collaborate with data engineering and development teams to troubleshoot environment-level issues.
• Implement platform-wide security standards: SQL roles, Azure RBAC, network rules, Unity Catalog privileges.
• Support compliance and governance across cloud data services and SQL Server environments.
• Diagnose and resolve database-related issues, working closely with the IT team to troubleshoot and minimize disruptions.
• Maintain documentation of environments, policies, network architecture, data access patterns, and cluster standards.

Requirements

• Demonstrable competency with backups, restores, and recovery models.
• Knowledge of cloud compute and networking concepts (VNet integration, private endpoints, firewall rules).
• Sense of ownership and pride in your performance and its impact on Club's success.
• Strong time-management/organizational, interpersonal, & communication skills.
• Demonstrated curiosity and a strong desire to learn and adopt new technologies.
• Critical thinker and adept problem-solving skills while maintaining a team focused/collaborative mindset.
• Ability to follow established standards and contribute to continuous improvement.
• Clear written and verbal communication skills with a collaborative team approach.
• Ability to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phone.
• Ability to perform all physical functions consistent with travel including sitting in airplanes and driving for long periods of time.
• Must be able to lift, carry, push, pull a maximum of 30 lbs.

Skills

• Managing SQL Server, SQL Agent jobs, SQL table and index maintenance, performance monitoring, and management
• Experience with Cloud data platforms, such as Azure Data Lake, Azure Databricks, Snowflake, RedShift
• Experience with cloud computing, Infrastructure-as-a-service, and cloud networking concepts
• Experience with monitoring and observabilities tools such as SolarWinds and Azure Monitor
• Understanding of data ingestion and transformation (ETL/ELT) concepts and data lifecycle
• Experience with Data analytics platforms such as PowerBI, Tableau, Qlik

Location

• WNY
• CNY

Work Type

• Full-time

Salary/Compensations

• $79,351 - $93,355

Benefits

• Medical, Dental, Life and AD&D Insurance
• Flexible work schedules
• Pre-Tax & Roth 401(k) plan with company match
• Health Spending Accounts with company contribution & Flexible Spending Accounts
• Company Paid Short-term & Long-term disability
• Paid time off
• Tuition reimbursement & company-paid training programs
• FREE AAA membership & travel / product discounts
• Paid Volunteer Time Off

About the Company

• AAA Western and Central New York is regularly recognized as one of the best & healthiest places to work in the WNY & CNY area.