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About the Role
The Office Assistant provides administrative and clerical support to the Community General Manager/Community Manager, assisting with resident relations, communications, and community events to ensure a welcoming environment.
Responsibilities
- Assists the Community General Manager/Community Manager with administrative and customer service duties.
- Provides top-notch customer service.
- Assists residents and guests entering the Clubhouse, Sales Office, or common community areas.
- Performs administrative duties including email correspondence, answering phone calls, and maintaining office organization and supplies.
- Handles mail and package deliveries.
- Creates an inviting office environment by maintaining cleanliness, making coffee, and greeting guests.
- Assists with planning and hosting community events.
- Performs other duties as assigned.
Requirements
- High School Diploma or GED
- Strong organizational skills
- Ability to communicate effectively verbally, in writing, and in person
- Excellent time management skills
- Excellent customer service skills; able to connect with others and build relationships.
- Basic computer proficiency with the Microsoft Office Suite, including email and internet.
- A valid driver’s license, clean driving record, and automobile insurance.
Skills
- Customer service
- Administrative support
- Clerical support
- Communication (verbal, written, in-person)
- Time management
- Organization
- Microsoft Office Suite
- Internet proficiency
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry-level
Education Level
- High School Diploma or GED
Salary/Compensations
- $16 - $17 per hour
Benefits
- Medical/Dental/Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Parental Leave
- Short-term Disability
- Long-term Disability
- Industry-leading PTO
- Paid Holidays
- 401k program with match
- Tuition reimbursement
- Employee Assistance Program (EAP)
- Employee/Resident Referral Bonuses
About the Company
- Windward Communities (WC) has an expansive portfolio of manufactured home communities across the country with over 8,000 sites and is positioned for future growth.
- Each community is tailored to the local area with features such as a community clubhouse, swimming pool, playground, dog park, picnic area, and walking trail.
- WC is dedicated to providing a safe, affordable place for families to call home.
Equal Opportunity
- We are an Equal Employment Opportunity Employer M/F/D/V.
- We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.
- We comply with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.
- We are a Drug-Free/Smoke-Free Workplace.