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About the Role

As a member of NEFCO’s outside sales staff, you will be responsible for developing and managing established and new customers by selling products and services and prospecting for new clients to achieve sales and profitability goals. You must be able to call on commercial construction job sites as well as contractor offices.

Responsibilities

• Rigorously travel daily within the assigned territory to commercial construction jobsites and contractor home offices.
• Professionally represent the Company with customers and prospects in the specified territory and account/jobsite assignments.
• Serve as the primary owner of customer relationships, managing day-to-day interactions and providing service, including making special or emergency deliveries.
• Conduct frequent, quality sales calls to customers and prospects in an economical and systematic manner.
• Introduce new products and conduct joint sales calls with Vendor Representatives and NEFCO Sales Management.
• Assist inside sales as needed during the quote/order process.
• Develop strong, positive working relationships with the inside sales team.
• Demonstrate a strong sense of urgency in following up on quotes generated by inside sales staff.
• Consult with Sales Management on large quote opportunities.
• Share competitive information with the Inside Sales team to facilitate strong quoting activity.
• Identify prospective customers using market intelligence databases, business directories, and leads from existing customers, and by participating in industry organizations.
• Utilize the NEFCO CRM system as a sales tool to record activities and facilitate transactional follow-up in compliance with Company guidelines.
• Use catalogs, brochures, and marketing literature to present to current and potential customers.
• Demonstrate a competent understanding of spec sheets and submittal requirements for customers on their key jobsites.
• Attend required sales meetings and product training sessions.
• Assist in solving customer complaints and problems, and assist with delinquent accounts as needed.
• Assist in the development and implementation of sales plans for the territory.
• Attend periodic sales meetings with the Regional Manager to review forecasts and territory activities.
• Always represent NEFCO in a professional manner.
• Be flexible in scheduling sales calls, noting that normal operating hours at commercial construction jobsites begin at 6:00 am and home offices are typically open until 5:00 pm.
• Perform other duties inherent to an outside sales representative role.
• Review direct reports’ timecards, ensuring employees’ time is accurately recorded and complete.
• Approve employee timecards prior to the supervisor deadline at the end of each period.
• Work with employees to resolve errors such as missing punches or adjustments.
• Review and approve PTO requests.

Requirements

• Demonstrate strong ability to work in a fast-paced, high-pressure environment.
• Possess excellent technology skills and the capability to adeptly operate NEFCO’s CRM software, as well as the Microsoft Office Suite.
• Must be goal-oriented, possess personal integrity, and have a sense of urgency.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Must be organized with good time management skills.
• Possess strong presentation, negotiation, and closing skills.
• Maintain excellent regular attendance and punctuality to ensure high-quality and timely customer response.
• Must be self-motivated and able to work independently to meet or exceed goals.
• Must have a valid driver’s license; driver background check must show a record of sustained safe driving.
• Industry experience may be considered in lieu of a degree.
• 1-2 years of work experience, preferably in construction supply sales.
• Previous sales experience with mechanical or electrical contractors is ideal.
• Previous outside sales experience is also a plus.
• Ability to drive.
• Ability to converse verbally on the phone and in person.
• Ability to identify and check written documents in mail and on computer.
• Ability to climb stairs, stretch, bend, and traverse uneven terrain on jobsites.

Skills

• CRM software operation
• Microsoft Office Suite proficiency
• Sales presentation
• Negotiation
• Closing skills
• Time management
• Customer service
• Communication (verbal and written)
• Organization
• Self-motivation
• Independent work

Location

• Assigned territory

Work Type

• Outside sales
• Full-time

Experience Level

• 1-2 years of work experience
• Previous sales experience (preferred)
• Previous outside sales experience (plus)

Education Level

• Degree preferred

About the Company

• NEFCO is a company with an outside sales staff focused on developing and managing customer relationships.