Senior Product Manager, Sandboxes at HSBC Global Services Limited | GB | Rezi

Senior Product Manager, Sandboxes at HSBC Global Services Limited

Senior Product Manager, Sandboxes

HSBC Global Services Limited · GB

1 weeks ago

Senior Product Manager, Sandboxes

HSBC Global Services Limited · GB

9 days ago
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About the Role

HSBC is seeking an experienced Senior Product Manager to own and evolve the enterprise sandbox capability within the developer portal. This role is accountable for creating secure, scalable, and production-representative sandbox capabilities that enable external developers, partners, fintechs, and internal engineering teams to rapidly test, validate, and integrate API products. You will lead the end-to-end product strategy for non-production environments, test data services, API Simulation capabilities, on-boarding workflows, and developer testing experiences.

Responsibilities

  • Own the product vision, strategic direction, roadmap, and lifecycle for the sandboxes and associated developer testing capabilities.
  • Design and optimize the end-to-end sandbox developer journey from registration through to integration testing.
  • Reduce friction in the developer journey, including API on-boarding, credential generation, environment setup, test execution, and troubleshooting.
  • Drive improvements to API documentation quality, quick start guides, sample applications, SDKs, harnesses, and error handling.
  • Collaborate with API Product Managers and engineering teams to ensure APIs are sandbox-ready ahead of release, with clear onboarding and certification standards.
  • Improve developer testing and integration outcomes by providing meaningful test scenarios, realistic responses, and consistent failure-handling patterns, supported by scalable self-service tooling.
  • Ensure sandbox environments meet enterprise control requirements, including security, data privacy, auditability, access management, and operational resilience.
  • Partner with risk and operational teams to manage vulnerabilities and platform risks, and to establish appropriate monitoring, observability, and operational support models.
  • Define KPIs and telemetry to measure sandbox adoption and effectiveness, using platform analytics and developer feedback to prioritize roadmap investment.

Requirements

  • Significant Product Management experience with API platforms, developer platforms, connected banking, and platform engineering products.
  • Demonstrable success in a product and/or channel management capacity.
  • Excellent knowledge of the product management lifecycle.
  • Experience developing and commercializing new digital capabilities or client experience improvements.
  • Experience in an Agile/Scaled Agile delivery environment and understanding of agile delivery team roles.
  • Excellent communication ability, written and verbal, to explain complex ideas simply in client-centric language, including data requirements.
  • Hands-on experience defining and owning client sandbox capabilities including API simulation/mocking, scenario-based testing, self-service provisioning, and developer diagnostics/observability.

Location

  • UK

Work Type

  • Full-time

Experience Level

  • Senior

Benefits

  • Tailored professional development opportunities
  • Competitive pay and benefits package
  • Private healthcare for all UK-based employees
  • Enhanced maternity and adoption pay and support
  • Contributory pension scheme with generous employer contribution

About the Company

  • HSBC is one of the largest banking and financial services organisations in the world, with a network covering more than 50 countries and territories.
  • HSBC aims to be where the growth is, enabling businesses to thrive and economies to prosper, and helping people fulfil their hopes and realise their ambitions.

Equal Opportunity

  • HSBC is dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age.
  • HSBC is committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
  • HSBC takes pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
  • If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.