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About the Role

This role involves the day-to-day responsibilities for repairing and maintaining the fleet of buses in accordance with company policies and standards. The goal is to ensure a consistently reliable, safe, and high-quality work output, meeting specified targets, contractual obligations, and commercial objectives.

Responsibilities

• Inspecting, repairing, and maintaining buses.
• Checking the quality of repairs.
• Investigating and diagnosing mechanical and electronic faults.
• Recording faults and repair work using a tablet.
• Making decisions about road calls.
• Liaising with iBus and the engineering team to avoid lost mileage.
• Delegating work to the team and monitoring outputs.
• Following safety instructions and reporting issues.
• Updating the Service Manager on progress and assisting with planning.
• Potentially taking on Service Manager responsibilities during their absence.

Requirements

• Must have current recognised qualifications in hybrid awareness and hybrid fault diagnostics.
• Must provide evidence of IRTEC and SMT qualification from the awarding body.
• Must pass the IRTEC Service Maintenance Technician exam during the six-month probation if NVQ is not held.
• Must have a good standard of Maths and English.
• Must be able to read and understand instructions and service manuals.
• Must know how to use fleet management technical computer systems.
• Must be good in a team.
• Must be able to meet deadlines and work flexibly.
• Must be happy to take any training requested by the service manager.
• Must be able to work well using their own initiative.
• Must be safety conscious in all actions.

Skills

• Work 12hr shifts with four days on and four days off.
• NVQ level 2 qualification for maintenance and repair of public service vehicles or heavy goods vehicles (or equivalent international qualification).
• PCV licence (preferred but not essential).
• Ability to work flexibly, potentially from different depots or on different shifts.
• Ability to work well using own initiative.
• Safety consciousness.

Location

• Hayes Depot

Work Type

• Permanent
• Full-time

Experience Level

• Rate dependant on qualification level.

Education Level

• NVQ level 2 qualification for maintenance and repair of public service vehicles or heavy goods vehicles (or equivalent international qualification).
• Current recognised qualifications in hybrid awareness and hybrid fault diagnostics.
• IRTEC and SMT qualification.

Salary/Compensations

• £24.90 / hour

Benefits

• Free travel on all TfL routes for you and a friend or family member (after three months).
• Free online and face-to-face counselling, legal advice, and more through employee assistance programme.
• Contributory pension scheme (5% employee contribution, 3% employer contribution) with death-in-service benefit.
• Life insurance (if signed up to the pension scheme).
• Employee benefits from shops and retailers (e.g., Apple, Adidas, Nike, Vue, Odeon, Sainsbury’s, Asda, Morrisons).

About the Company

• The company operates a fleet of buses and is committed to maintaining them to high standards of reliability, safety, and quality.