About the Role
Reporting to the Service Manager, this role is responsible for the day-to-day repair and maintenance of the fleet of buses, ensuring work is delegated and outputs are monitored to achieve reliable, safe, and high-quality results in line with targets and objectives.
Responsibilities
- Inspect, repair, and maintain buses.
- Check the quality of repairs.
- Investigate and diagnose mechanical and electronic faults.
- Record faults and repair work using a tablet.
- Make decisions regarding road calls.
- Liaise with iBus and the engineering team to minimize lost mileage.
- Delegate work to the team and monitor outputs.
- Follow safety instructions and report issues.
- Update the Service Manager on progress and assist with planning.
- Potentially assume Service Manager responsibilities during their absence.
Requirements
- Work 12-hour shifts with a four-day on, four-day off schedule.
- Possess at least an NVQ level 2 qualification for maintenance and repair of public service vehicles or heavy goods vehicles (or an equivalent international qualification).
- Hold current recognised qualifications in hybrid awareness and hybrid fault diagnostics.
- Provide evidence of IRTEC and SMT qualification from the awarding body.
- Pass the IRTEC Service Maintenance Technician exam during the six-month probation if NVQ is not held.
- Have a good standard of Maths and English.
- Be able to read and understand instructions and service manuals.
- Know how to use fleet management technical computer systems.
- Be a good team player, collaborating with direct colleagues and others.
- Be able to meet deadlines and work flexibly, including potentially working from different depots or on different shifts.
- Be willing to undertake any training requested by the Service Manager.
- Be able to work effectively using own initiative.
- Be safety conscious in all activities.
Skills
- Hybrid awareness
- Hybrid fault diagnostics
- IRTEC
- SMT qualification
- Maths
- English
- Reading instructions
- Understanding service manuals
- Fleet management technical computer systems
- Teamwork
- Meeting deadlines
- Flexibility
- Initiative
- Safety consciousness
Location
- Twickenham Depot
Work Type
- Permanent
- Full-time
Education Level
- NVQ level 2 qualification for maintenance and repair of public service vehicles or heavy goods vehicles (or an equivalent international qualification)
- IRTEC Service Maintenance Technician qualification
Salary/Compensations
- £24.90 / hour
Benefits
- Free travel on all TfL routes for you and a friend or family member (after three months)
- Free online and face-to-face counselling, legal advice, and more through employee assistance programme
- Contributory pension scheme (employee contributes 5%, company adds 3%) with death-in-service benefit
- Life insurance (if enrolled in pension scheme)
- Employee discounts from various shops and retailers
