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About the Role
Seeking an experienced Business Development Manager (BDM) to own the highest-volume inbound sales channel, managing the full customer journey from initial engagement to closing deals. This role focuses on converting high-intent leads into long-term clients by selling predefined solution packages.
Responsibilities
- Manage the full sales cycle from initial inbound inquiry through to contract execution and client onboarding.
- Evaluate inbound marketing opportunities against ideal customer profiles (ICP) to assess fit and commercial value.
- Conduct compelling discovery calls and engage prospects with tailored product demonstrations.
- Match prospect needs with predefined solution packages (hardware, software, payments) to drive fast decision-making and rapid implementation.
- Confidently manage objections, present commercial proposals, and close new business to meet or exceed targets.
- Maintain accurate, real-time records in the CRM to ensure accurate revenue forecasting and pipeline tracking.
- Consistently deliver against core sales metrics, including revenue targets, conversion rates, and activity KPIs.
- Contribute to wider team and organizational objectives, even if outside the strict scope of the role.
Requirements
- Collaborative and solution-focused with a strategic mindset and resilience.
- Proven track record in an end-to-end sales role, closing deals independently.
- Comfort managing multiple opportunities simultaneously in a fast-paced inbound environment.
- Ability to qualify leads quickly, uncover core customer pain points, and align them with structured product packages.
- Prior experience selling integrated tech solutions (hardware, SaaS, or payment/fintech platforms) is highly desirable.
- Excellent commercial acumen with a history of hitting and exceeding quota targets.
- Strong discipline with pipeline management and CRM tools (e.g., Salesforce, HubSpot).
Skills
- Sales
- Business Development
- Pipeline Management
- CRM
- Negotiation
- Lead Qualification
- Product Demonstration
- Commercial Acumen
Location
- Remote
Work Type
- Full-time
Experience Level
- Experienced
Benefits
- Onboarding and training
- Lightspeed share scheme
- Company pension program
- Health and wellness benefit
- Flexible PTO
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
- Language classes
- LinkedIn Learning license
- Volunteer day
About the Company
- Lightspeed is building communities through commerce.
- Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
- Their cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD).
- With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Equal Opportunity
- Lightspeed is a proud equal opportunity employer and is committed to creating an inclusive and barrier-free workplace.
- Lightspeed welcomes and encourages applications from people with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.
- The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.