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About the Role

The Director of Outside Plant Operations is responsible for the efficient and effective delivery of Products and Services to Customers through Network Performance. This role oversees all activities related to HFC and Fiber Networks, Network WiFi Installation and Support Maintenance, Outage Restoration, Scheduled Plant Maintenance, and Compliance with Federal, State, and Local regulations, including FCC proofs. The position requires managing Operating and Capital Costs while achieving specific Service, Performance, and Project Targets in a 24x7 operation.

Responsibilities

Oversee the entirety of OSP Operations within the region.
Lead the reliability and performance of the HFC and FTTH outside plant infrastructure, including nodes, amplifiers, power supplies, fiber distribution networks, and related field assets.
Oversee outage response and restoration efforts for large-scale service interruptions, coordinating cross-functional teams to minimize customer impact and restore services within established targets.
Responsible for the Regional KPI compliance, develops and implements processes to improve negative trends.
Ensure compliance with FCC regulations, industry standards, and company requirements related to signal leakage, CLI performance, utility attachments, construction practices, and network documentation.
Utilize network performance analytics, trouble call trends, and chronic area reporting to identify root causes, improve reliability, and drive continuous improvement across the outside plant network.
Provide leadership during emergency events, severe weather incidents, and disaster recovery operations, ensuring 24x7 readiness and execution of restoration plans.
Work with business leaders to identify high priority projects, acquire necessary resources and ensure decision making is aligned with strategic and business objectives.
Responsible for career architecture development, support, and performance management for all outside plant team members in the region.
Develops and maintains successful relationships with internal and external business units.

Requirements

Minimum 8 years management experience, with demonstrated increasing levels of responsibility within the organization.
At least 5 years of experience managing in an HFC/Fiber Network.
Proven successful experience in launching new products and services in the organization.
Demonstrated experience in change management and leadership.
Must possess and maintain a valid driver’s license in good standing within the state of current residence.
Applicants must be authorized to work for ANY employer in the U.S.
Do not provide visa sponsorship for employment.

Work Type

24x7 Operation

Experience Level

Minimum 8 years management experience
At least 5 years of experience managing in an HFC/Fiber Network

Education Level

Undergraduate degree
NCTI Certification desired

Salary/Compensations

$141,372.00 - $201,960.00 / year

About the Company

We are Optimum, a leader in the fast-paced world of connectivity.
Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen.
Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them.
It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.

Equal Opportunity

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.