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About the Role

Circle is seeking a Manager, GRM AI Transformation to lead the reinvention of the Global Risk Management (GRM) organization into an AI-native operating model. This role involves partnering with process owners to define an AI vision, challenge existing assumptions, and translate this vision into scalable AI applications. Success means decoupling business growth from headcount, operating at machine speed, and maintaining robust risk management discipline.

Responsibilities

Lead workshops and working sessions with GRM process owners to reimagine processes and define an AI-native future state vision.
Challenge assumptions and drive a mindset shift towards processes designed natively around intelligent agents.
Help build GRM into an AI-native organization where core processes are led by agents, with human focus on judgment and exceptions.
Champion consistent execution of Circle's AI Risk Management framework, ensuring AI-native processes are risk-assessed, controlled, and safe.
Help shape GRM’s AI-native vision and target architecture, including reusable foundational building blocks.
Champion a "build once, reuse everywhere" model, prioritizing foundational building blocks to accelerate AI initiatives.
Drive the development of pivotal AI applications for GRM, from scoping through launch and impact.
Translate risk and compliance domain needs into clear solution designs and outcomes, partnering with stakeholders.
Partner with Circle’s central AI team and other AI leaders to align on shared platforms, standards, and best practices.
Coordinate and enable GRM’s community of AI drivers and builders, representing GRM priorities in enterprise AI forums.
Own and continuously improve GRM-level reporting on the AI transformation, tracking progress, impact, and blockers.
Prepare updates and materials for GRM leadership, executive reviews, and risk committees.

Requirements

7+ years of experience in business process transformation, operational excellence, management consulting, product/program management, or a related discipline, including leading process redesign or automation initiatives.
Demonstrated ability to reimagine and optimize complex business processes, design future states, and drive organizational change.
Strong working fluency with modern AI, including generative AI and agentic/AI-native concepts, and a track record of applying it to business problems.
Experience driving cross-functional initiatives end to end, from vision and scoping through delivery and outcomes.
Excellent facilitation and stakeholder-management skills, with the ability to lead workshops and build alignment.
Exposure to risk management, compliance, financial crime, security, or another regulated, control-oriented domain.
Strong program and portfolio management skills, including tracking concurrent initiatives and managing dependencies.
A builder’s mindset and comfort operating in ambiguity with high autonomy and a bias for action.
Excellent communication skills, with the ability to distill complex work into clear narratives for executives.
A strong sense of responsibility for building AI solutions with appropriate governance, controls, and guardrails.

Skills

Business process transformation
Operational excellence
Management consulting
Product management
Program management
Process redesign
Automation
AI
Generative AI
Agentic AI
AI-native concepts
Cross-functional initiative leadership
Facilitation
Stakeholder management
Risk management
Compliance
Financial crime
Security
Program management
Portfolio management
Communication

Location

Remote

Work Type

Remote
Full-time

Experience Level

7+ years of experience

Salary/Compensations

$157,500 - $205,000

About the Company

Circle (NYSE: CRCL) is a leading internet financial platform company building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure.
Circle's platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain.
Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation.
Circle is committed to visibility and stability, growing into strong global jurisdictions.
Speed and efficiency are motivators for success.
Company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence.
Flexible work environment where new ideas are encouraged and everyone is a stakeholder.
Circle is on a mission to create an inclusive financial future, with transparency at its core.

Equal Opportunity

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire.
Circle participates in the E-Verify Program in certain locations, as required by law.
Should you require accommodations or assistance in our interview process because of a disability, please reach out to accommodations@circle.com for support.