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About the Role

Oversee the day-to-day operations of a residential group home for adults in recovery, providing leadership and supervision to residents and staff while ensuring regulatory compliance and efficient house management.

Responsibilities

• Oversee the entire day-to-day operation of a residential group home.
• Provide leadership, supervision, and guidance to residents.
• Supervise Residential Recovery Counselors.
• Ensure compliance with state and OASAS regulations and agency policies.
• Model adherence to house rules, policies, and practices.
• Manage budgets, funding, residents, and house money.
• Write purchase orders.
• Hire, train, and supervise residential recovery counselors.
• Ensure quality delivery of services, including personal hygiene, meal preparation, and health and safety check-ins.
• Ensure all programming needs are met, including scheduling, staff development, and physical plant.
• Maintain effective communication between program and agency staff.
• Serve as a liaison between the agency and other treatment providers and social service agencies.
• Monitor monthly progress reports.
• Support the development and modification of treatment plans and goals.
• Provide and coordinate supports and services, including individual and group support.
• Address resident satisfaction and resolve complaint issues.
• Conduct annual review of house rules and protocols.
• Partner with the Registered Nurse/Health Coordinator to ensure healthcare delivery.
• Coordinate post-discharge placement and connection to community supports.
• Coordinate transportation services for residents.
• Responsible for continuing education and training related to program operation.
• Actively participate in meetings, committees, and Quality Improvement Initiatives.
• Develop and ensure delivery of resident orientation.
• Conduct urine drug screens and breathalyzers with residents.
• Perform physical walkthroughs of the facility and report maintenance needs.
• Support residents in acquiring daily living, community living, and work readiness skills.
• Hold residents accountable to their recovery program.
• Assist clients in applying de-escalation, problem-solving, and crisis resolution skills.
• Complete written shift observational reports.
• Respond to routine and/or emergency medical needs.
• Maintain consistent contact with supervisor.
• Coordinate monthly staff coverage calendar.
• Perform additional duties as required.
• Member of the agency’s safety committee.

Requirements

• Fosters the mission of Access through commitment to quality.
• Facilitates and coordinates effective working relationships within the organization and with external partners.
• Demonstrates respect and dignity to clients and staff.
• Trustworthy in safeguarding confidential information.
• Adheres to Access's Employee Handbook, Confidentiality, and all applicable policies and protocols.
• Ability to handle sensitive and challenging situations with tact and discretion.
• Ability to provide culturally-competent support.
• Ability to communicate effectively, verbally and in writing.
• Ability to be supportive in a team effort.
• Maintains current NYS license(s) and/or credentials, when applicable.
• Must be capable to access all rooms in a 2-story home.
• Able to work in open space floor plan.
• Must be capable to move throughout work day.
• Occasional lifting of > 25+ pounds.

Skills

• Leadership
• Supervision
• Budget Management
• Hiring
• Training
• Communication
• Collaboration
• Problem-solving
• Crisis Resolution
• De-escalation

Location

• Poughkeepsie, NY

Work Type

• Onsite
• Full-time

Experience Level

• 3 years experience or training with working effectively with those working toward or in recovery from substance use disorder
• 2-5 years supervisory experience

Education Level

• Masters Degree with CASAC-M Credentialed Alcoholism and Substance Abuse Counselor

Salary/Compensations

• $65,000 annually

About the Company

• Access values connection, accountability, and real impact.
• Our Culture Playbook is how we show up for each other and for the people we support.
• We are committed to helping people live the healthiest and fullest lives possible while ensuring our staff can do the same.

Equal Opportunity

• An Equal Opportunity Employer, including disability and Veterans.