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About the Role
Join us to lead service improvement and change projects across the Housing Directorate to support Lewisham in delivering better services for residents. You will work collaboratively to find solutions for complex problems in repairs, homelessness, or resident engagement services.
Responsibilities
- Lead service improvement and change projects across the Housing Directorate.
- Work collaboratively and at pace with teams to find solutions for complex problems.
- Improve housing services.
- Deliver better services for residents.
- Motivate multi-disciplinary teams to improve service delivery.
- Provide strategic leadership and direction to secure commitment to change.
- Engage different audiences to secure commitment to change.
Requirements
- Problem solver with experience in finding innovative solutions to improving housing services.
- Ability to collaborate with teams to deliver better services for residents.
- Ability to find solutions to tricky issues that often cut across multiple teams.
- Use knowledge of service design and project management methodology.
- Put residents first.
- Confidence tackling different issues.
- Strong analytical skills to communicate issues and potential solutions to senior leadership.
- Willingness to be in the office at least 2 days a week.
- Project management qualification or equivalent experience.
Skills
- Service design
- Project management
- Analytical skills
- Communication skills
- Strategic leadership
Location
- Lewisham
- Catford
Work Type
- Hybrid
- Office-based
- Remote
Experience Level
- Senior leadership
Education Level
- Project management qualification or equivalent experience
Salary/Compensations
- £60,633 - £62,742 per annum
Benefits
- Excellent training and development opportunities
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
About the Company
- Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
- We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Equal Opportunity
- Lewisham Council is a Disability Confident employer.
- We welcome and encourage job applications of all abilities.
- If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert.
- We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
- We support the access to work scheme.