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About the Role

The Senior Installation Scheduler coordinates and manages electronic security installation projects from booking through completion, interfacing with customers and internal teams to ensure on-time delivery and customer satisfaction.

Responsibilities

• Schedule Installation Technicians and Sub-Contractors to meet customer completion dates.
• Manage and maintain project backlog, including revenue forecasting and status updates.
• Review backlog with DGM weekly for revenue forecasting.
• Attend daily calls with DGM to review new and existing projects.
• Drive the installation process from start to finish in alignment with DGM, program management, and field leadership.
• Manage subcontractor schedules, tracking arrivals and departures.
• Review new orders for customer contact information, scope of work, and labor allowances.
• Act as the primary customer contact to obtain Customer Completion Dates (CCD) and determine Projected Start Dates (PSD).
• Maintain Electronic Installation Folders for all assigned orders.
• Manage changes to PSD and Project Scope, assessing impact on product, manufacturing, transportation, and resource scheduling.
• Submit approved schedule orders, track equipment, process RMAs, and obtain service invoices from vendors.
• Issue, review, and submit subcontractor POs for approval and to Accounts Payable.
• Clean up MOR, process signed CFIN in Solomon, and close out tasks/reports upon project completion.
• Create and document action items and notes in Solomon/Atlas, escalating as needed.
• Maintain installation schedule using Atlas or other company scheduling tools.
• Follow up with the labor force regarding customer expectations for PSD and CCDs.
• Perform other duties as assigned.

Requirements

• High School Diploma or Equivalent required.
• Demonstrated ability to multitask in a fast-paced working environment.
• Requires a minimum of 1-3 years of experience in operations scheduling, operations support, and/or project coordination.
• Ability to demonstrate and possess a working knowledge of the installation processes and systems, including an understanding of the overall order to cash process.
• Understanding of product and service offerings and deliverables.
• Basic understanding of general construction management/coordination requirements.
• Requires a highly motivated individual with a combination of professional business skills and basic technical knowledge.
• Must be a leader with the ability to communicate effectively (oral/written).
• Must be able to interact well with internal and external customers.
• Must possess good problem-solving skills.
• Must be proficient in the use of Excel, Word, Outlook, PowerPoint, and other computer systems.
• Must be proficient in database management and project management system input and maintenance.
• Must be detail-oriented and organized with the ability to multi-task.
• Must have effective written and verbal communication skills.
• Must have the ability to effectively communicate with customers as needed.
• Occasional lifting of parts and equipment as needed.

Skills

• Excel
• Word
• Outlook
• PowerPoint
• Database management
• Project management system input and maintenance
• Problem solving
• Communication (oral/written)

Location

• Nationwide

Work Type

• Full-time

Experience Level

• 1-3 years

Education Level

• High School Diploma or Equivalent

Salary/Compensations

• Highly competitive salary

Benefits

• Company training
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

About the Company

• Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.
• More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.
• With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
• Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Equal Opportunity

• We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce.