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About the Role

The Talent Operations Coordinator will work closely with the Senior Talent Advisor, playing an important role within the Talent team by supporting employees throughout their journey with Publicis Groupe. This role is in a fast-paced environment, offering exposure to a broad range of Talent Operations activities, a large and diverse employee population, and the wider Talent function. The successful candidate will be supported by an experienced team and have opportunities to build knowledge and skills across various Talent processes.

Responsibilities

Build strong relationships across the Talent team and wider Global business, providing a professional, responsive, and helpful service.
Handle queries sensitively and in a timely manner.
Provide first-line guidance on Talent policies, processes, and procedures to employees and managers.
Escalate complex or sensitive matters to the appropriate Talent Advisor.
Own the onboarding process, ensuring a positive start for new joiners.
Manage new joiner paperwork, including requesting references and tracking/uploading employee documents.
Liaise with Payroll to ensure accurate and timely submission of new starter, leaver, and employee change information.
Resolve discrepancies with Payroll.
Process leavers and communicate with employees throughout the leaver process.
Manage and process employee lifecycle changes, including promotions, transfers, salary changes, reporting line changes, and contractual amendments.
Ensure systems and documentation are updated accurately and on time for employee lifecycle changes.
Monitor employee absence through the system and ensure accurate record maintenance.
Highlight absence issues or trends to the Senior Talent Advisor.
Coordinate and administer the probation process, including extensions and failures.
Escalate probation issues to the Senior Talent Advisor.
Manage the Right to Work process, conducting checks and maintaining accurate records.
Monitor expiry dates for Right to Work documentation and follow up with employees.
Escalate Right to Work concerns to the Talent Advisor.
Maintain the integrity and accuracy of employee data and records.
Ensure employee information is complete, up-to-date, and appropriately stored.
Work with Finance to ensure accurate and timely provision of invoices and POs.
Support the wider Talent team with ad-hoc administration and Talent activities.
Contribute to team priorities and gain exposure to a broad range of Talent processes.
Identify opportunities to improve Talent processes, systems, and employee experience.
Make recommendations and support the implementation of process improvements.

Requirements

A thorough understanding of operational HR processes for system onboarding and lifecycle management.
Previous experience working with HRIS/HR systems or databases.
A passion for providing excellent service to people.
Highly organised and detail-oriented.
Ability to manage a varied workload and prioritise effectively.
Ability to maintain accuracy across multiple priorities.
Confidence managing day-to-day responsibilities independently.
Recognition of when to seek guidance or escalate queries.
Excellent communication skills.
Proficiency with Microsoft Office Suite.
Positive and adaptable attitude.
Willingness to learn and embrace change.
Willingness to look for opportunities to improve.
A team player who cares about collective success.
Keen to receive applications from return-to-work parents and late-in-career applicants.

Skills

HRIS/HR systems
SuccessFactors (preferred but not essential)
Microsoft Office Suite

Location

UK-based

Work Type

Office or client's office four days per week
Flexible hours (minimum 32 hours per week)

Experience Level

Some previous experience of working with HRIS/HR systems or databases

Benefits

Pension
Life Assurance
Private Medical cover
Reflection Days
Shared Parental Leave
Access to a range of additional initiatives
Inclusive Benefits
Employee Action Groups (EAGs)

About the Company

Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential.
A key business solution of Publicis Groupe, Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world.
Publicis Media is present in over 100 countries with over 23,000 employees worldwide.

Equal Opportunity

Publicis Media is proud to be an equal opportunities employer.
We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
We are committed to providing a fair, accessible, and inclusive recruitment process.
If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you.
Sharing this information will never impact your application.
Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.