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About the Role

The EDI Manager will own the systems connections critical for scaling David's retail business across mass, club, grocery, and distributor channels. This role involves both daily exception resolution and strategic vision for the company's data infrastructure, including leading trading partner onboarding, owning system integrations, setting architecture, and building master data discipline.

Responsibilities

• Own the daily transaction queue end to end, including triaging and troubleshooting.
• Diagnose issues across partner X12, connector configuration, ERP master data, pricing, and warehouse handoff.
• Convert recurring failures into preventive policy or configuration fixes.
• Replace manual workarounds across order ingestion, acknowledgment, and invoicing with automated flows.
• Build monitoring and reporting for stuck orders, aging exceptions, ingestion cycle time, and partner compliance.
• Run trading partner onboarding end to end, including trade requests, specifications, configuration, testing, certification, and go-live.
• Keep third-party testing and certification projects on schedule.
• Seed necessary customer, DC, item, and pricing records for new partners.
• Expand document coverage into new transaction sets as partner requirements grow.
• Own the trading partner integration architecture, defining document flow, EDI vs. API usage, and system-of-record boundaries.
• Scope new partner and warehouse connections with the NetSuite & Integrations team.
• Own vendor relationships across the stack.
• Build reusable onboarding playbooks, documenting partner specifications, configurations, mapping logic, master data conventions, and troubleshooting runbooks.
• Supply transaction-level evidence for compliance and deduction disputes.
• Own customer, DC hierarchy, item cross-reference, GTIN and UPC key, and price level data.

Requirements

• 3+ years owning EDI in a CPG, food, or consumer products environment selling through mass, club, grocery, and distributor channels.
• Deep fluency in ANSI X12, including reading raw envelopes, interpreting acknowledgments, and diagnosing issues.
• Hands-on experience across retail and grocery transactions (850, 855, 856, 810, 860, 997, 875, 880) and warehouse transactions (940, 943, 945).
• Direct NetSuite experience, specifically with EDI connectors and related records.
• Comfort querying NetSuite data directly is a strong plus.
• Experience managing implementation consultants and platform vendors, with a willingness to push back.
• Clear communication with non-technical partners, explaining technical concepts simply.

Skills

• EDI
• ANSI X12
• NetSuite
• Order Flow Management
• Exception Management
• System Integrations
• Data Architecture
• Master Data Management
• Vendor Management
• Communication

Location

• New York City

Work Type

• Full-time
• Onsite

Experience Level

• 3+ years

Salary/Compensations

• $100,000 - $125,000 per year (inclusive of bonus)

Benefits

• Company equity opportunity
• 100% covered Health, Vision, Dental Insurance
• 401(k) with 4% company match
• Fully covered gym expenses
• Substantial and required PTO

About the Company

• David creates tools to increase muscle and decrease fat, starting with a protein bar.
• David is a platform for developing high-protein, low-calorie, blood-sugar-friendly, and craveable foods.
• Led by CEO Peter Rahal, Cofounder and Former CEO of RXBAR, David aims to be the leading North American brand for high-protein foods.