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About the Role

Cisco Networking and ThousandEyes is seeking a dynamic Director of Product to help evolve our AI/ML strategy and vision. You will build an AI/ML platform and feature set leveraging our unique data set, lead a team of product managers, and collaborate with cross-functional teams to drive better customer outcomes.

Responsibilities

Define Product Vision & Strategy: Shape and communicate a clear product vision for our AI-drive intelligence that aligns with Cisco Networking’s long-term goals.
Own Product Roadmap: Create a compelling product roadmap that addresses customer needs, market trends, and emerging technologies.
Team Leadership: Build, lead, and mentor a team of product managers, fostering a culture of innovation, collaboration, and customer-centricity.
Cross-functional Collaboration: Collaborate with engineering, design, go-to-market teams, and Cisco business units to bring products from concept to market.
Customer-Centric Product Development: Engage with customers to understand pain points and future needs, ensuring that products deliver exceptional business value.
AI-Driven Development: Identify novel ways for our team to leverage and use AI/ML to help solve real customer problems and build these capabilities into the product.
Data Platform Development: Help guide our platform first approach, ensuring we build a scalable, extensible, and robust data platform that empowers all teams at Cisco Networking to build native AI/ML capabilities into the product.
Interface to Cisco’s Central AI Team: Be the face of Cisco Networking as we collaborate and build with the Central AI team.

Requirements

10+ years of product management experience, with a proven track record of leading enterprise/SaaS software products.
3+ years of experience leading a high performing team in a fast-paced environment.
3+ years of experience building AI/ML products at scale that leverage cutting edge technologies (large language models, natural language processing, neural networks, etc.).
Strong understanding of networking, cloud-based services, and/or application monitoring.
Excellent communication and leadership skills, with the ability to influence stakeholders at all levels.
Demonstrated success in partnering with large enterprise teams and navigating matrixed organizations.
A strong sense of ownership and accountability.

Location

U.S.
Canada

Work Type

Full-time

Experience Level

Director

Education Level

Bachelor’s degree in computer science or engineering or equivalent technical experience
Higher level degree (MBA, MS, etc.) a bonus but not required.

Salary/Compensations

$233,900.00 - $330,400.00
$233,900.00 - $380,000.00 (New York City Metro Area)
$220,900.00 - $344,300.00 (Non-Metro New York state & Washington state)

Benefits

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
Cisco restricted stock units
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt employees)
Flexible vacation time off program (exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses (non-sales roles)
Performance-based incentive pay (sales roles)

About the Company

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own.
Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.
At Cisco Networking and ThousandEyes, we have a unique advantage. By tapping into the broad ecosystem and the totality of networking data at our fingertips, we can provide our customers with the appropriate context to solve their problems and drastically reduce their mean time to resolution.
We can greatly expand Cisco’s revenue by meaningfully differentiating our customers digital experience when purchasing Cisco hardware.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
We work as a team, collaborating with empathy to make really big things happen on a global scale.
Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.