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About the Role

This is a hands-on coordination role within the Visual Merchandising, Europe team, supporting the procurement and delivery of materials required for POP MART's retail, marketing and visual merchandising activities. You will coordinate purchase orders for VM props, POS materials, campaign materials, gifts with purchase and other related items across European markets, ensuring orders are raised accurately, tracked effectively and delivered in line with commercial priorities. This is an excellent opportunity for someone looking to develop their procurement and commercial operations experience within a growing international retail business.

Responsibilities

Manage purchase orders for VM props, POS materials, campaign materials, gifts with purchase and other related items across POP MART Europe.
Coordinate purchasing requirements with Visual Merchandising, Marketing, Retail, E-commerce and Merchandising teams.
Ensure orders are raised accurately with the correct quantities, specifications, delivery locations and required dates.
Review purchasing requests to ensure all required information is complete before orders are placed.
Maintain clear visibility of purchase order status, outstanding actions and expected delivery dates.
Support the procurement process from initial request through to final delivery.
Liaise with suppliers to confirm orders, specifications, quantities, delivery requirements and timelines.
Follow up proactively with suppliers on outstanding orders, delivery updates and potential delays.
Work closely with internal stakeholders to understand changing requirements and communicate updates effectively.
Support coordination across different European markets and business functions.
Build positive and effective working relationships with suppliers and internal teams.
Coordinate purchasing requirements in line with campaign launches, store openings and other key commercial activities.
Ensure materials are ordered and delivered within agreed timelines.
Work closely with Visual Merchandising and Marketing teams to support seasonal campaigns, activations and promotional activities.
Coordinate gifts with purchase (GWP) requirements across different European markets.
Support the delivery of materials required for new store openings and other retail initiatives.
Proactively identify potential delivery risks and escalate issues where required.
Track orders from placement through to delivery and proactively follow up on delays, changes or outstanding actions.
Maintain accurate purchasing trackers, order records and supporting documentation.
Ensure key purchasing information is kept up to date and readily accessible to relevant stakeholders.
Monitor order quantities, delivery dates and specifications to help prevent discrepancies.
Provide regular updates on purchasing status and outstanding orders where required.
Support the resolution of delivery, quantity, invoice and other purchasing discrepancies.
Liaise with suppliers and relevant internal teams to investigate and resolve issues promptly.
Escalate material purchasing or delivery issues when appropriate.
Identify opportunities to improve purchasing processes, tracking and ways of working.
Support the development of more efficient procurement processes as POP MART's European business continues to grow.

Requirements

2–3 years of experience in purchasing, procurement, merchandising operations, buying administration or a similar coordination role.
Experience raising and managing purchase orders, preferably within retail, consumer products, FMCG or another fast-paced commercial environment.
Strong organisational skills with the ability to manage multiple orders, deadlines and stakeholders simultaneously.
High level of accuracy and attention to detail when handling order information, quantities, specifications and documentation.
Strong communication and coordination skills, with confidence working across different teams and European markets.
Proactive approach to following up actions, identifying potential delays and escalating issues when required.
Good Excel and general systems capability.
Strong administrative and record-keeping skills.
Ability to work independently while collaborating effectively with multiple stakeholders.
Comfortable working in a fast-moving environment where priorities may change according to campaign, launch and business needs.
Strong written and verbal communication skills in English.

Skills

Purchasing
Procurement
Merchandising operations
Buying administration
Coordination
Excel
Systems capability
Administrative skills
Record-keeping
Communication
Collaboration
Problem-solving

Location

London, United Kingdom

Work Type

Full-time
Permanent

Experience Level

2-3 years

Benefits

Monthly appreciation gifts featuring our latest POP MART designs.
A structured bonus scheme linked to both company and individual performance.
25 days of annual leave, in addition to bank holidays.
4x life insurance, together with group medical and travel insurance.
A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers.
Training and development programmes, together with regular team events that encourage learning, collaboration and celebration.

About the Company

POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions and, through multiple cross-border e-commerce platforms, reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world's first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally.
In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high-potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
For more information, please visit www.popmart.com and our LinkedIn Career page.

Equal Opportunity

As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.