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About the Role

CellPoint Digital is seeking a Global Head of Software Engineering to lead its worldwide software development organization. This VP-level role involves full accountability for engineering execution across distributed teams, managing the Head of Development in India, and partnering with leadership in the US and Europe. The position requires a blend of technical leadership, organizational design, and delivery excellence in a fast-paced, PE-backed payments company.

Responsibilities

Own end-to-end software engineering delivery across all geographies (Dallas, Copenhagen, and Pune).
Directly manage the Head of Development in India, providing strategic direction, performance oversight, and organizational support.
Partner with the Head of Architecture and CTO to set and evolve the global engineering operating model.
Establish consistent engineering standards, quality gates, and delivery practices across all development centers.
Serve as the primary escalation point for engineering execution risk across the organization.
Shape technical strategy in partnership with architecture, ensuring engineering decisions align with platform roadmap and commercial commitments.
Drive resolution of systemic technical debt and establish frameworks for sustainable platform evolution.
Champion engineering excellence, including code quality, test coverage, CI/CD maturity, and incident reduction.
Evaluate and introduce tooling, frameworks, and engineering practices that improve team velocity and output quality.
Own global delivery predictability, from sprint-level coordination to quarterly roadmap commitments.
Establish and continuously improve cross-site planning, capacity forecasting, and release management processes.
Create visibility across all active work streams and surface risks proactively to the CTO and executive leadership.
Lead cross-functional coordination between engineering, product, architecture, and customer-facing teams.
Lead, develop, and retain senior engineering talent globally, including managers, staff engineers, and technical leads.
Build a high-performance engineering culture grounded in accountability, transparency, and continuous improvement.
Own performance management, succession planning, and career development frameworks for the global SWE organization.
Drive hiring strategy for software engineering roles across all locations in partnership with the CTO and HR.
Represent engineering in executive-level forums, board updates, and commercial conversations.
Build strong working relationships with the CPO, Head of Architecture, and commercial leadership.
Travel to India, Dallas, and Copenhagen on a regular cadence to maintain team cohesion and organizational alignment.

Requirements

12+ years in software engineering with at least 5 years in senior engineering management, including management of managers.
Demonstrated success leading distributed, multi-site engineering organizations, with specific experience managing offshore or nearshore development teams.
Proven track record of improving engineering delivery predictability, quality, and team performance in a complex product environment.
Strong technical credibility to engage at depth on architecture, system design, and platform trade-offs.
Experience operating in a PE-backed, high-growth, or turnaround environment.
Background in payments, fintech, or transaction processing platforms is a strong differentiator.
Familiarity with PSP ecosystems, acquirer routing, PCI DSS, or payment orchestration is a strong differentiator.
Experience leading engineering through a platform modernization or legacy-to-cloud migration program.
Familiarity with GCP or equivalent cloud-native engineering environments.
Prior experience partnering closely with a Product organization undergoing transformation or restructuring.

Skills

Software Engineering
Engineering Management
Distributed Systems Leadership
Offshore/Nearshore Team Management
Engineering Delivery Predictability
Quality Improvement
Team Performance
Technical Credibility
Architecture Engagement
System Design
Platform Trade-offs
PE-backed Environment Operation
High-Growth Environment Operation
Turnaround Environment Operation
Payments Industry
Fintech
Transaction Processing
PSP Ecosystems
Acquirer Routing
PCI DSS
Payment Orchestration
Platform Modernization
Legacy-to-Cloud Migration
GCP
Cloud-Native Engineering
Product Organization Partnership
Performance Management
Succession Planning
Career Development
Hiring Strategy
Executive Stakeholder Engagement
Board Updates
Commercial Conversations
Cross-functional Coordination
CI/CD Maturity
Incident Reduction

Location

Dallas
Copenhagen
Pune
UK

Work Type

Full-time
Hybrid

Experience Level

VP-level
12+ years in software engineering
5+ years in senior engineering management

Benefits

Meaningful influence over how a global engineering organization is built and run.
Opportunity to work with complex systems handling billions in transaction value across 60+ countries.
Role with significant organizational impact, shaping engineering culture, delivery capability, and talent trajectory.
Growth context within an active investment phase focused on scaling engineering capability and platform maturity.

About the Company

CellPoint Digital is revolutionizing payments for businesses in the air, travel, and hospitality sectors.
Our leading payment orchestration platform helps global brands make payments simpler, smarter, and profitable.
We improve payment experiences, maximize approval rates, reduce costs, and unlock new opportunities.
We are a global team of innovators, problem-solvers, and ambitious professionals.
We work across borders, functions, and cultures to solve complex problems and deliver meaningful results.
CellPoint is a PE-backed, high-growth company.