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About the Role
Five Below is seeking a motivated individual to join our team, contributing to an amazing experience filled with unlimited possibilities. We foster a culture of passion, energy, and big ideas, making our workplace a WOWplace.
Responsibilities
- Ensure crew members provide excellent customer service through personal interaction.
- Train crew on the B.E.S.T. customer service experience for fast and friendly checkouts.
- Oversee daily activities of store associates, ensuring effective performance and customer service.
- Assist with receiving, unpacking, and organizing new stock for efficient sales floor placement.
- Act as Manager on Duty when needed, taking full responsibility for store operations, staff, customer service, and urgent issues.
- Manage store opening and closing procedures, including cash security, locking, alarms, and operational readiness.
- Support onboarding and ongoing training of associates on store policies, product knowledge, and procedures.
- Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
- Partner with store leadership on merchandising procedures and World Recovery.
- Perform store maintenance, including cleaning and stock room organization.
Requirements
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 1 year of management experience.
- Excellent verbal and written communication skills.
- Ability to multi-task.
- Creative thinking.
- Ability to maintain composure under pressure.
- Must be at least 18 years old.
- Ability to work a flexible schedule including days, evenings, weekends, and potentially overnight shifts and travel.
Skills
- Customer Service
- Merchandising
- Staff Management
- Communication
- Multi-tasking
- Creative Thinking
- Composure under pressure
Location
- Onsite
Work Type
- Hourly
- Full-time
Experience Level
- 1 year management experience
Education Level
- High School Graduate or equivalent
- College experience preferred
Salary/Compensations
- $18.00 per hour
Benefits
- Health coverage
- Financial wellness
- Personal wellness
About the Company
- Five Below is a company focused on providing an amazing experience with unlimited possibilities at low prices.
- Our growth is driven by associates who embrace our purpose and values.
- We cultivate a culture of passion, energy, and big ideas.
Equal Opportunity
- Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
- Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities.