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About the Role

Ares Management is seeking a Senior Associate for the Global Client Solutions team in London. This role supports the firm's fundraising and client service objectives by acting as a central point of contact for data rooms, inquiry management, investor onboarding, and data across all business lines. The position offers a unique opportunity to contribute to process definition, technology development, and enterprise-wide function launches within a growing team.

Responsibilities

Proactively build a strong network across the firm and with external vendors to facilitate collaboration, stay informed, and promote best practices.
Liaise with Fund Accounting, Investor Relations, and Relationship Management teams globally to streamline processes across Legal, Financial Crime Prevention, Tax, Compliance, and Technology.
Serve as an Investor Services lead for business lines, delivering communications and plans verbally and in writing.
Support investor reporting data rooms, including setup, contact maintenance, and document dissemination.
Respond to and resolve client/investor inquiries and requests, including complex ones.
Lead and manage investor onboarding processes, reviewing documents such as Subscription Agreements, AML/KYC, regulatory, and tax documents.
Ensure accurate capture and maintenance of investor data throughout the onboarding process and investor lifecycle.
Reconcile data with Fund Administrators’ records and resolve any discrepancies.
Coordinate the development and implementation of scalable workflows and processes, documenting procedures, providing training, and utilizing technology for change delivery.
Manage and support Investor Services team members, including coverage as needed.

Requirements

Strong team player with a collaborative approach and willingness to assist with various tasks.
Critical thinker with creative problem-solving abilities.
Capable of managing multiple priorities from various sources under pressure.
Ability to prioritize and multitask accurately within deadlines across different time zones.
Proven track record in coordinating multiple activities within required deadlines.
Experienced in customer service with high attention to detail and focus on client experience.
Demonstrates high integrity to protect sensitive client information.
Outstanding presentation, communication, writing, and interpersonal skills.
Ability to initiate, plan, and implement change.
Strong Microsoft suite skills, especially Excel and PowerPoint.
Eagerness to learn and grow within the alternative investment industry.

Skills

Microsoft Excel
Microsoft PowerPoint
AI tools
Salesforce
Intralinks
Visio

Location

London

Work Type

Full-time

Experience Level

Senior Associate
6-8 years of professional experience
Experience with Salesforce and/or Intralinks is a plus
Experience working with alternative asset classes is a plus
Spoken or written multilingual proficiency is a plus
Visio is a plus

Education Level

University graduate with outstanding academic record

About the Company

Over the last 20 years, Ares’ success has been driven by our people and our culture.
Our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future.
Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.