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About the Role
We are looking for a Team Lead Marketing Operations who will be the backbone of our vendor ecosystem, managing onboarding, legal coordination, payments, and system integrations that keep our marketing engine running at peak performance. This role sits at the intersection of operations, compliance, finance, and marketing technology, requiring precision, coordination skills, and a passion for process improvement.
Responsibilities
- Lead, coach, and develop the Marketing Operations team, ensuring high performance, accountability, and continuous learning.
- Manage team capacity, allocate resources, and prioritise operational activities to meet business and marketing objectives.
- Serve as the primary escalation point for operational issues and build strong relationships with internal stakeholders and external vendors.
- Monitor and report on operational KPIs, vendor performance, and team effectiveness, driving continuous improvement.
- Manage the full onboarding journey, from documentation collection and compliance checks to coordinating with Procurement, Legal, Finance, and IT.
- Facilitate the drafting, reviewing, and signing of MSAs, SOWs, NDAs, and renewals. Track contract lifecycles and ensure all agreements meet internal standards.
- Work with marketing teams, brand teams, studio and 3rd party creative teams for integrated creative production, testing and improvements operational model.
- Oversee purchase orders, invoice submissions, payment follow‑ups, vendor queries, and budget tracking to ensure financial accuracy and timely processing.
- Work closely with IT and marketing teams to integrate new tools, platforms, and APIs, ensuring they meet technical, security, and functional requirements.
- Ensure all vendor activities adhere to internal procurement, finance, information security, and legal policies.
- Partner with procurement, finance, legal, product, and marketing teams to streamline workflows and support business objectives.
- Identify inefficiencies and implement improvements or automations that simplify the vendor and payments lifecycle.
Requirements
- At least 2-3 years’ previous leadership and people management experience.
- Previous experience in mentoring and coaching team members to maximize individual contribution to overall department objectives.
- Proven experience in vendor management, marketing operations, procurement support, or financial operations.
- Strong understanding of contracts, SOWs, procurement workflows, and vendor compliance.
- Experience managing POs, invoicing, budgets, and payment tracking.
- Excellent organizational and project management skills, with strong attention to detail.
- Ability to coordinate with cross‑functional teams and manage multiple vendors simultaneously.
- Strong communication skills and the ability to simplify complex processes for stakeholders.
- Tech‑savvy mindset with the ability to learn new systems quickly.
- Experience working with iGaming, Fintech, SaaS, or large‑scale technology vendors.
- Understanding of information security, data privacy, or risk management processes.
- Hands‑on experience with procurement systems (e.g., Business Central, Ariba), finance systems, or workflow tools.
- Ability to contribute to process automation or operational optimisation initiatives.
- Interest in marketing tools, data platforms, or integrations.
- Familiarity with marketing tech stacks, CRM platforms, or analytics tools.
- A credit and criminal record check will be conducted.
- Qualification verification check will be done.
Skills
- Leadership
- People Management
- Mentoring
- Coaching
- Vendor Management
- Marketing Operations
- Procurement Support
- Financial Operations
- Contract Management
- SOW Management
- Procurement Workflows
- Vendor Compliance
- Budget Management
- Payment Tracking
- Organizational Skills
- Project Management
- Attention to Detail
- Cross-functional Collaboration
- Vendor Coordination
- Communication Skills
- Process Simplification
- Tech Savvy
- System Integration
- Process Improvement
- Automation
- Marketing Technology
- CRM Platforms
- Analytics Tools
Location
- Global
Work Type
- Full-time
Experience Level
- 2-3 years leadership and people management experience
Education Level
- Bachelor's degree in Marketing, Business Administration, Commerce, Data Analytics, or a related field
Benefits
- Learning and development programmes
- Performance feedback tool
- Employee Assistance Programme
- Vitality Health Care
- Unum Dental
- Life Assurance & Income Protection
- Tusker car scheme
- Cycle to Work
- Retail discounts
About the Company
- We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
- At Red Interactive, we provide marketing and development services to online gaming clients to help them grow in the hyper-competitive Canadian and Global online gaming markets.
- We were founded in 2009 and have come a long way since then.
- We now power the marketing and technology of dozens of iGaming websites around the globe.
- We are a personable, hands-on company that cares deeply about innovation, constant improvement and setting high standards.
Equal Opportunity
- At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.