About the Role
The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner.
Responsibilities
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients.
- Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor.
- Addresses guests using last names when appropriate.
- Treats guests and associates with courtesy, respect and dignity.
- Maintains accuracy and composure while under pressure.
- Appropriately uses the salutation of the day and welcomes guests to the location.
- Uses proper Towne Park phone etiquette.
- Assists guests with directions and all other inquiries.
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.
- Determines guest charges and processes payments via cash, credit, or direct billing.
- Accurately categorizes tickets for audit purposes.
- Collects and reconciles revenue accurately and furnishes payment receipts.
- Completes accurate and timely shift reports.
- Follows all standard operating procedures related to cash banks.
- Operates equipment, including registers, gates, and credit card machines.
- Obtains information about daily events and rates to be charged.
- Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.
Requirements
- High school diploma or general education degree (GED)
- One to three month(s) related experience and/or training; OR equivalent combination of education and experience.
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
Skills
- Basic Math
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Work Type
- Monday to Friday 9am-5pm
Experience Level
- One to three month(s) related experience
Education Level
- High school diploma or general education degree (GED)
Salary/Compensations
- $17 per hour
Benefits
- Accident insurance
- Critical illness insurance
- Hospital indemnity insurance
- Telemedicine benefits
- 401k retirement savings plan
About the Company
- Towne is an exceptional arrival through departure experience company.
- With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover.
- Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year.
- For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities.
- For more information, visit www.towne.com and follow us on LinkedIn.
