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About the Role
As a Manager Marketing & Communication at Deloitte Digital, you will help (international) companies with customer-centric digital transformations by developing and realizing marketing and communication strategies. You will translate customer insights into digital experiences that increase brand value, customer engagement, and customer loyalty, delivering measurable commercial impact for both clients and Deloitte Digital.
Responsibilities
- Develop and implement brand strategies, translating brand values into consistent customer experiences across channels that contribute to the brand promise.
- Develop and implement (internal) communication strategies aligned with commercial and/or transformation objectives and gathered target group insights.
- Advise companies on setting up their marketing operating model and develop roadmaps for implementation.
- Lead cross-functional (international) teams and collaborate closely with colleagues in design and marketing technology, delivering quality, on time, and within budget (project management) and mentoring/coaching juniors.
- Advise senior stakeholders and contribute to developing thought leadership on relevant marketing and communication topics.
- Take commercial responsibility in (pro-actively) developing clients, maintaining client relationships, and business development.
Requirements
- Completed university study, preferably in Business Administration, Systems/Industrial Engineering, Industrial Design, Management or Innovation, Strategic Management, Digital Marketing, or Communication Science.
- Minimum of 7 years of relevant work experience in marketing and/or communication, preferably in digital marketing consultancy.
- Knowledge and experience in the financial, public, or retail sector and the associated digital domain to challenge clients substantively.
- Demonstrable experience in and a network for sales and business development.
- Demonstrable several years of project experience (both internal and external) as a consultant or manager.
- Excellent command of both Dutch and English languages, spoken and written.
- A proactive approach to solving complex problems.
- Willingness to be yourself and leverage your own strengths, worldview, and personality.
Skills
- Brand strategy development and implementation
- Customer experience design
- Internal communication strategy
- Marketing operating model advisory
- Roadmap development
- Cross-functional team leadership
- Project management
- Mentoring and coaching
- Stakeholder advisory
- Thought leadership
- Sales and business development
- Client relationship management
- Digital marketing consultancy
- Digital transformation
Location
- Amsterdam
Work Type
- Permanent
- Onsite
Experience Level
- Minimum 7 years of relevant work experience
Education Level
- Master (WO)
About the Company
- Shaping and realizing digital transformations for our clients. At Deloitte.