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About the Role

Our clients are looking for an analytical and proactive Java Support Engineer to join their dynamic production support team. Sitting at the intersection of development and operations, you will be pivotal in maintaining core application stability, troubleshooting complex microservices, and driving system reliability across cloud platforms. You will work alongside cross-functional engineering, infrastructure, and delivery teams to optimise application health and automate operational workflows.

Responsibilities

Owning and resolving P1–P3 application incidents within SLA, conducting root cause analysis (RCA) for recurring bugs, and providing production fixes or workarounds.
Managing and maintaining non-production environment availability, executing approved change tickets, and supporting release deployments.
Enhancing system monitoring, alerting thresholds, and telemetry to proactively protect service stability and reduce downtime.
Automating routine, repeatable tasks to transition operational workloads to L1/L2 teams, authoring clear runbooks, and mentoring junior peers.

Requirements

Strong hands-on technical troubleshooting across application layers, logs, and infrastructure.
Core familiarity with Java, JavaScript, and debugging APIs or microservices architectures.
Exposure to cloud platforms, with a good working understanding of AWS environment structures.
Practical knowledge of CI/CD pipelines, deployment workflows, and basic scripting (Python, Shell, or PowerShell).
An operational mindset eager to explore containerisation (Docker, Kubernetes) and Infrastructure as Code (Terraform).

Skills

Java
JavaScript
API debugging
Microservices debugging
AWS
CI/CD
Python scripting
Shell scripting
PowerShell scripting
Docker
Kubernetes
Terraform

Location

London, UK

Work Type

Hybrid

Experience Level

Entry Level

Education Level

Free training course

Benefits

Competitive benefits vary per client

About the Company

This is a free training course followed by the potential for a role with one of our clients.
All of our courses are 100% free for all students. There are no secret or hidden fees, no payment upon completion, and no debt. We work with our partner companies to ensure this education is free for all learners.