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About the Role

We are seeking an experienced Furniture & Lighting Product Technologist to join our Quality, Compliance & Technical (QCT) team. This role is accountable for driving product quality, safety, and regulatory compliance across furniture and lighting, working closely with internal and external partners. The Product Technologist will ensure technical, structural, material, safety, and compliance requirements are embedded throughout the product development and production process, requiring a strong understanding of global regulatory requirements, particularly in the UK, US, and European markets. This is a hands-on, collaborative role requiring technical rigor and an appreciation for design integrity, ensuring products meet the highest standards without compromising design intent. International travel to factories, test laboratories, and partners is mandatory.

Responsibilities

Accountable for driving product quality and compliance for furniture and lighting within the Quality, Compliance and Technical team.
Ensure product and supplier legal compliance.
Accurately produce technical documents and reports with a high level of accuracy and detail.
Partner closely with Design and Product Development teams from initial design brief through sampling, development, and product launch, ensuring all technical, quality, safety, and compliance considerations are addressed.
Conduct detailed technical reviews of furniture and lighting products and packaging, assessing construction, workmanship, materials, functionality, safety, and performance.
Assess the technical feasibility and suitability of materials, components, and construction methods, identifying potential issues early in the development process.
Evaluate key test standards and certification requirements to ensure products meet all applicable legislation, safety, and performance standards while protecting design.
Create and maintain comprehensive technical specifications, tolerances, and product documentation, developing assembly instructions and care guides with suppliers.
Maintain a strong and current understanding of relevant legislation, regulations, and testing standards governing furniture and lighting across the UK, US, and European markets.
Ensure products and suppliers meet all applicable legal, regulatory, and product quality requirements verified through testing and technical assessment.
Undertake product safety and risk assessments, identifying potential hazards and implementing appropriate mitigation measures.
Complete and maintain declarations of conformity and other relevant compliance documentation.
Review test results and certification documentation, identifying non-conformities and ensuring appropriate actions are implemented.
Work closely with suppliers and manufacturing partners to ensure consistent compliance with technical, quality, and regulatory requirements.
Assess supplier technical capabilities, manufacturing processes, and quality standards.
Participate in and support supplier audits, using findings to identify opportunities for improvement and mitigate risks.
Assess workmanship and construction quality, ensuring products meet the required standards and reflect the quality expected of a luxury interiors brand.
Monitor product and supplier performance, identifying trends, recurring issues, and areas requiring corrective action.
Establish clear technical expectations with suppliers and work collaboratively to resolve issues and improve product performance.
Coordinate seasonal testing programs across relevant product categories, laboratories, and manufacturing partners.
Manage the seasonal furniture and upholstery testing budget, ensuring testing is appropriately planned, prioritised, and delivered within agreed financial parameters.
Maintain accurate records of testing, compliance, risk assessments, technical specifications, and corrective actions.
Proactively identify potential technical, quality, and compliance risks throughout the product lifecycle and implement appropriate solutions.
Contribute to the continuous improvement of product quality, supplier performance, and technical processes.

Requirements

Technical-based background/education.
Keen attention to detail.
Ability to deliver within tight deadlines.
Previous experience working for a high-end or luxury interiors, furniture, lighting, or lifestyle brand in a technical role, covering product testing and supplier engagement.
Strong personal interest in design, particularly furniture and lighting is desirable.
Interest in data presentation and analysis is desirable.
Ability to work effectively and deliver to tight deadlines without compromising attention to detail or quality.
Proactive approach, with the confidence to identify potential risk and present corrective action plans to the business in a timely manner.
Ability to build strong, collaborative relationships with external and internal stakeholders.
Comfortable working independently while also contributing effectively within a small, collaborative team.
Confident and credible when engaging with manufacturing partners.

Skills

Exceptional attention to detail.
Diligent and methodical approach to technical and compliance requirements.
Advanced analytical and problem-solving skills.
Ability to identify issues, assess risk, and develop practical solutions.
Excellent organisational and time-management skills.
Ability to manage multiple products, projects, and deadlines simultaneously.
Strong interpersonal and communication skills.
Ability to communicate technical and analytical information clearly and effectively to both technical and non-technical colleagues.
Excellent written and spoken English.
Strong proficiency in Microsoft Excel, Word, and PowerPoint.

Location

International travel

Work Type

Full-time

Experience Level

Experienced

Education Level

Technical-based education

Benefits

Competitive compensation packages
Global benefits and perks
Training to develop technical and managerial skills
Annual Every House Membership
50% off Food & Drink, 7 days a week
Staff Room Rates
Private Health and Dental Care
Weekly Pay
Life Assurance
Up to 50% Staff Discount on Cowshed & Soho Home
In Office Dog Policy on Fridays
Season Ticket Loan
Christmas Office Closure
2 days paid a year to support a charity of your choice
Free Counselling Sessions
Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities
Continuous training to develop yourself personally and professionally
Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events

About the Company

Soho House offers competitive compensation packages that feature global benefits and perks.