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About the Role
This position is responsible for the maintenance servicing of Vertiv equipment, including after-hours service work and commissioning, as directed by management.
Responsibilities
- Plan customer service maintenance visits in a structured and methodical manner.
- Accurately record hours worked, and all call out and response times daily using a digital reporting tool.
- Complete Field Service Reports for every maintenance and service call attended.
- Carry out commissioning, service contract maintenance, and after-hours service commitments professionally and efficiently.
- Maintain relationships between Vertiv and customers through professional interactions and by providing customer feedback.
- Keep up to date with training requirements across multiple Vertiv technologies.
- Maintain the supplied company vehicle and personal appearance to the appropriate company standard.
- Manage onboard spares inventory, recording and reporting usage.
- Comply with all Work, Health & Safety, Environment, and Quality obligations.
- Actively promote safety in the workplace.
Requirements
- Drivers Licence is required.
- Overnight or longer trips may be required.
- Unaccompanied (Lone worker) After-hours work and being on an On-Call Roster is needed.
- Attending customer Service calls.
- Use of ladders, Scissor lift and scaffolding.
- Working in tight and restricted locations.
- Working on and around Energised Electrical equipment.
- Working on live refrigerant lines and pressure vessels.
- Working at Heights (requires Work at Heights Training, refreshed every 5 years).
- Working on HVAC Mechanical systems that will involve awkward body positions at times.
- Lifting, carrying, relocating equipment and components (e.g., Compressors, Gas Bottles etc).
Skills
- Technical knowledge - data centres, telecom, commercial & industrial or similar industries (highly regarded)
- Thermal controls & Networking knowledge
- Proficiency in Microsoft Office
- Excellent communication, inter-personal and problem-solving skills.
- Learning agility
- Interpersonal skills
- Ability to work collaboratively in a team environment.
- Ability to multitask and priorities workloads.
- Negotiation & influencing skills.
- Computer literacy at an intermediate level
Location
- Remote sites
Work Type
- After hours service work
- On-Call Roster
Experience Level
- Proven track record within the Air – Conditioning or other precision cooling industry as a service technician
Education Level
- Mechanical Trade Certificate (state dependant)
- Restricted Electrical Licence
- Refrigerant Handling Licence
- Work at Heights Training
About the Company
- Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs.
- Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network.
- Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries.
- Visit Vertiv.com to learn more.
Equal Opportunity
- Vertiv is an Equal Opportunity/Affirmative Action employer.
- We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
- If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com [help.join@vertiv.com]