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About the Role

This role as a PA/Office Manager at Head Office is focused on ensuring smooth day-to-day operations and providing essential support. It offers an excellent opportunity to balance executive assistance with office management, becoming a trusted extension of the business while fostering a positive and professional office environment.

Responsibilities

• Manage all incoming and outgoing deliveries and mail.
• Procure and manage stationery, refreshments, and office supplies, ensuring adequate stock levels.
• Maintain an inventory of office equipment assigned to each employee.
• Track annual leave for all office staff.
• Coordinate with cleaning staff, IT support, and building contractors.
• Provide complex diary management for the MD and Operations Director.
• Greet visitors and direct them to the appropriate colleagues.
• Manage and coordinate meeting room bookings.
• Take minutes for meetings and communicate relevant updates to staff.
• Coordinate travel arrangements and create detailed itineraries.
• Handle monthly expenses and provide ad hoc administrative support.
• Contribute to creating a fun, engaging, and productive office environment.
• Offer high-level administrative support to senior leadership, including diary management, meeting coordination, minute-taking, action tracking, and preparing Executive packs.
• Anticipate senior leaders' needs and proactively offer support to manage priorities efficiently.
• Schedule, attend, take minutes, and track actions for monthly SMT and Business Review Meetings.
• Update actions and compile PP slides as needed.
• Assist with printing, organizing, and arranging documentation and presentations.
• Support the events planner with company events, including parties and meetings.
• Maintain and develop positive working relationships with colleagues, clients, and suppliers.
• Perform other assigned responsibilities to support the smooth running of the business.
• Adhere to company policies and procedures.
• Work within the ISO 9001 and 14001 frameworks.
• Undertake any other duties necessary to support clients, customers, colleagues, and the company.

Requirements

• Strong attention to detail with the ability to manage multiple priorities and stay organised under pressure.
• Confident, approachable, and skilled in building relationships across all business levels.
• Proactive, resourceful, and capable of working independently.
• Comfortable managing changing priorities and taking initiative with minimal supervision.
• Ability to handle confidential matters with discretion and professionalism.
• Strong Microsoft Office skills.

Skills

• Diary Management
• Administrative Support
• Office Operations Management
• Supplier Coordination
• Meeting Coordination
• Minute Taking
• Travel Coordination
• Expense Management
• Relationship Building
• Microsoft Office Suite

Location

• Head Office

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• Not specified